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Report: #1482853

Complaint Review: Salomon Online Net Shop -

  • Submitted:
  • Updated:
  • Reported By: Tat — United States
  • Author Confirmed What's this?
  • Why?
  • Salomon Online Net Shop United Kingdom

Salomon Online Net Shop Counterfeit & Refused to refund

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I bought a pair of Salomon snow boots on their website. They sent me a pair of running shoes instead, not even with a shoe box. I started to feel suspicious and went online to check the running shoes on the Salomon offcial website and discovered that the pair is actually a fake. So I emailed the customer service and requested a full refund and an address for returning the goods. We have exchanged more emails and they refused to provide an address for return and refused to refund and insisted on me keeping the wrong and fake pair.

Also, the customer service person wrote in broken English and you can tell the email was sent from a Chinese serve. The original delivery was originated from China Post as well while I have paid £12 for DHL.

This report was posted on Ripoff Report on 08/01/2019 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/salomon-online-net-shop/counterfeit-refused-refund-1482853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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