Complaint Review: SAM Logistics Inc. North Port, Florida - North Port FL
- SAM Logistics Inc. North Port, Florida 1438 Guttenburg Road North Port, FL United States
- Phone: 4703904214
- Category: Auto Transporters
SAM Logistics Inc. North Port, Florida 17 Days and no vehicle and little to no communication North Port FL
*Consumer Comment: I can help you
*UPDATE EX-employee responds: Jeep never transported
I bought a vehicle online from a dealer in Chicago on the 7th of January. Everything went by the letter including lining up shipping. On the 9th, the vehicle was picked up by a truck sent by SAM Logistics, Inc. The dealer was told the ship time would be five to seven days.
The following Tuesday, I called the dealer to let him know I had to go out of town to Phoenix because my sister was in a coma and I had to go help my mom out who was flying in from Puerto Rico. He told me there would be a delay of two days or so due to a hydraulic issue which to me, was no big deal. I lined up a proxy to pick up the Jeep in my absence.
The following Tuesday, I checked in and was told the vehicle was in Arizona. Since I wasn't leaving for a couple days, I figured it would beat me to Sacramento. Boy, was I wrong. On Thursday (two weeks after it was loaded up) I drove back to Sacramento. Still no Jeep. I call the dealer and he says the Jeep is in LA.
Incidentally, the company has an address in Anaheim which is an apartment in a "pet friendly" complex. Okaaaayyyy, then it should be up here in a day or so. Well, it is now Sunday, the 26th and not a peep. I called the police in Norht Port and like I thought, the multi-jurisdictional red tape would pile up if I went that route.
Hell, I can't even file a report with the Chicago PD because technically the Jeep isn't officially mine. Meanwhile, I'm out $13,000 and change until somebody decides to do something. USDOT didn't answer my query and Central Dispatch, the website SAM got the order from is useless as breasts on a bull.
I'm sorry, but I'm getting jerked around here and my patience is beyond thin. Calls to the company go straight to voicemail that has yet to be set up and I get ZERO replies to texts. I suppose all I can do is vent here and continue to wait.
If you buy a vehicle in another state, call a company direct and set up shipping so you have control to a certain degree. Central Dispatch is interested in collecting a buck and they apparently will let any jackwagon do business on their site without consequence.
This report was posted on Ripoff Report on 01/26/2020 04:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/sam-logistics-north-port/fl-days-no-vehicle-little-1490905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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