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Ripoff Report | Smartpay Lease Review - Smartpay lease smartpaylease
Report: #1476550

Complaint Review: Smartpay Lease -

  • Submitted:
  • Updated:
  • Reported By: Andy — Rockville United States
  • Author Confirmed What's this?
  • Why?
  • Smartpay Lease United States

Smartpay Lease smartpaylease WARNING! Ripoff if you decide to return the phone! They will make you continue to pay while waiting for them to "process" the return!

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I discovered the hard way that if you decide to return a phone you "leased", you must wait 10 days for them to "process" the return. Which means that if your next payment is due during that 10 days return processing time, you must STILL MAKE THE PAYMENT even though you've already returned the phone and no longer have it in your possession! That's right! You must still make the FULL PAYMENT even if you have already returned the phone and they have received it! They DO NOT pro-rate the payment and return the difference as you would think is the right thing to do! 

So you must time the return to account for those 10 days processing time so you return it to them before your next lease payment. Which also means that you will be without that phone and the use of that phone for that 10 days processing time. But if you do that, then that still means that you will have already paid for the use of the phone but won't actually have use of it if you decide to send it early enough before you next payment is due. 

Does this sound right?????

This report was posted on Ripoff Report on 04/04/2019 05:01 PM and is a permanent record located here: https://www.ripoffreport.com/report/smartpay-lease/warning-ripoff-decide-return-1476550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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