Complaint Review: Sound Decision - Oswego IL
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- Author Confirmed
- Sound Decision 10 Kirkland Cir F Oswego, IL United States
- Phone: (630) 966-9696
- Web: http://sounddecisionunlimited.com/
- Category: Car Stereos & Alarms
Sound Decision Caused $900 Worth of Damage to Car Oswego IL
*Consumer Comment: Good Question
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If you have a luxury vehicle, do not take your car here. They caused an additional $900 in damage to my car and refused to pay for it. And they didn't tell me that until ignoring my 3 phone calls over a month's time. They drilled a hole in the interior window material which destroyed the way the window worked. They claimed it had to be done that way, but after taking it to BMW, they were able to do it without the drilling, and after replacing the whole interior piece. The system also sounds terrible.
They didn't know how to MAP it, and even the amp company said to stay away from Sound Decision, because it was obvious they didn't know what they were talking about. They blamed it on the stock radio. Who changes the navigation/radio in a new BMW? PLEASE, PLEASE...do not take your car here. Go to a more professional company in the area.
This report was posted on Ripoff Report on 05/07/2021 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/sound-decision/oswego-il-caused-worth-damage-1507813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Good Question
AUTHOR: Robert - (United States)
SUBMITTED: Sunday, May 09, 2021
Who changes the navigation/radio in a new BMW?
Perhaps the same person who changes out the Stock sound system on a new BMW...
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