Complaint Review: 1StopBedrooms - Brooklyn New York
- 1StopBedrooms Brooklyn, New York United States
- Phone: 877-958-9203
- Web: https://www.1stopbedrooms.com/
- Category: Sofa
1StopBedrooms 1StopBedrooms engages in fraudulent practices. We as harmed customers should get together and start a "Class Action Suit" against 1 Stop Bedrooms because they are blatantly crooks! Brooklyn New York
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When I initially placed the order with 1StopBedrooms, I saw on the confirmation email they sent me that it was slated to be delivered to my front door only. I called to cancel the order because I am in my 70's and have no one in to assist me with moving furniture. I called 1Stop Bedrooms and spoke with Simon and requested the order be cancelled. Simon said the order was already placed and I could not cancel the order even though it was less than 2 hours from the time my order was placed. Simon said if I paid $70.00 more above the $100.00 they already charged me, it would be delivered to my "room of choice". I agreed.
Last Friday the delivery service 1 Stop Bedrooms used in this area arrived to deliver the sleeper sofa and the gentlemen advised me it was "door delivery only". I knew I couldn't send it back because 1 Stop Bedrooms has a horrible return policy which I only found out after calling to originally cancel the order. I told the delivery guys I paid an extra charge to have it delivered to my "room of choice" and they said they couldn't change what the paperwork advised. I asked if I paid them cash would they bring it in. I paid an extra $100 cash to have them bring it in. Needless to say, they left the plastic wrap and cardboard box laying in my yard for me to dispose of.
This report was posted on Ripoff Report on 01/03/2023 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/stopbedrooms/brooklyn-ny-engages-practices-1523678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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