Report: #1499682

Complaint Review: Suburban Ford of Waterford Michigan - Waterford Michigan

  • Submitted:
  • Updated:
  • Reported By: Jake — Riverton ut United States
  • Suburban Ford of Waterford Michigan 6975 Highland Road Waterford, Michigan United States

Suburban Ford of Waterford Michigan Nick (Used car Sales Manager) Brook Faught (Sales Rep) Totally dishonest and completely misrepresented the vehicle I purchased from them, told me they won't make it right. Waterford Michigan

*Consumer Comment: Question

*Author of original report: Made things right

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Terrible and dishonest dealer.  Brook (Sales rep) lied to me and totally misrepresented a vehicle I just purchased with thousands of dollars in repairs bot cosmetically and mechanically that was not disclosed.  Nick (Sales manager) said its no big deal to sell a car not disclosing things like check engine lights being on and that even though his sales rep said there it was mechanically in good shape with no issues and only small area on the rear that had damage which they would repaint (they didn't) Nick says that's ok to do cause its an online sale and they don't have to disclose those things.  

 Do not buy from these crooks.  You'll have to go legal on that as I will.

This report was posted on Ripoff Report on 09/09/2020 03:53 PM and is a permanent record located here: https://www.ripoffreport.com/report/suburban-ford-waterford/water-nick-used-car-sales-rep-1499682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment


AUTHOR: Stacey - (United States)

POSTED: Thursday, September 10, 2020

Did you test drive the vehicle first or even inspect it before buying this truck?? Then if you did not that is on you not the dealership. And NO I do not work for them or any dealership just know from buying experience. 

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#1 Author of original report

Made things right

AUTHOR: Jake - (United States)

POSTED: Thursday, September 10, 2020

The GM of this dealership took care of matters.  Glad he was there to resolve things.  I take back my original post because of him.

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