Complaint Review: suitepdf.com -
suitepdf.com Total scam
I needed to print some records so I needed software that converts files to PDF. I must have used this software in the past b/c it said I needed to pay to update it to be able to use it.
I simply agreed to pay approximately $25 for a year. But when it came to check out, there was a box that said I could add to make it interactive for $20 more. It was deceptive because the box to skip it was grayed out like you couldn't choose it but I clicked on skip anyway but it charged $20 as if I had purchased it.
That automatically charged my card $45 against my authorization. There were a list of more check mark boxes and at the bottom, a total of $98 which horrified me!
I absolutely did not check any of the boxes and called them. They had sent me a key to register it and I definitely did not register it in nor download it.
I'm assuming they're in China and that's why I chose China above but I couldn't tell the Asian accent.
For 30 minutes (2) reps came on that I could barely understand that started yelling at me and mocking me when I was asking questions to try to get a credit. I called the next day and all I got was message machines.
I had to go to my bank and cancel my card, get a new card and go through all the problems now of changing all my records with a new card. At the bank, they they show up as suitepdf.com.
They had the nerve of charging some fees after that which I think was testing the card to see if it was still good. This appears to be internet fraud, internet theft. They ripped me off of over $100 and I don't have the product. It's a scam, it's a rip-off.
Because of this I lost part of a legal hearing because I didn't have the records.
This report was posted on Ripoff Report on 12/19/2019 08:37 AM and is a permanent record located here: https://www.ripoffreport.com/report/suitepdfdotcom/total-scam-1489285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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