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Report: #1496439

Complaint Review: supergooddeals.com - Staten Island NY

  • Submitted:
  • Updated:
  • Reported By: Robert — Ledyard Connecticut United States
  • supergooddeals.com 550 Manor Rd. #1222 Staten Island, NY United States

supergooddeals.com fraud in delivery, bait and switch Staten Island NY

*Author of original report: additional review

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I REALLY hope consumers access this website BEFORE dealing with this company--I was not alone.

FACTS: I ordered the following health-related items as part of a $12.95 kit on April 14th, 2020:

1 × 50pk Disposable Surgical Face Masks 3M Model 8210 n95 Particulate Respirator Face Masks/ 3M Model 8210 n95 Plus Particulate Respirator Face Masks/ Microfiber Chenille Cleaning Glove / 10 Tablets - Magichem Bleach Tabs/ 3M Respirator Wipes

for $9.95 (yeah, I know, a great deal, but again, too good to be true)

It was "supposedly" shipped April 15, the next day, but of the order, I only received ONE facemask in early May, without the balance of the order. I have repeatedly emailed the company (now 4x, again today 6/16/20, 3 pm) and they have continually refused to reply. This has apparently happened to other customers as well....

Since i emailed them today, I also contacted both THIS website, and BBB New York. And, as of one minute ago (4:20 pm) they went offline. Cannot access their website...and did not reply to today's complaint (be advised, they use "cookies" to determine of you are online or not --delete their cookie in preferences, which I did and back online)

I suppose I should be happy with the one facemask, but an advertisement is an advertisement. and the "principle" of the thing...it is a true bait and switch company, with an attitide of not replying and no customer concerns...only THEY will decide what you will receive.

This report was posted on Ripoff Report on 06/16/2020 01:08 PM and is a permanent record located here: https://www.ripoffreport.com/report/supergooddealsdotcom/staten-island-ny-fraud-bait-1496439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

additional review

AUTHOR: Robert - (United States)

POSTED: Wednesday, June 24, 2020

When I complained to BBB, the company lied about their process, stating that they showed just ONE item so-called "pre-selected" via a checkoff list--when in fact, I NEVER was presented with a "checklist", the item description included 7 items for the price charged, and their actual invoice (for which I was charged), showed ALL 7 items being charged and shipped--except I only received ONE item from the complete description.

I made repeated attempts by email, no response, not even to state that they only presented a checklist of items.

I also added that the so-called "shipment" of ONE item went out April 15 (ordered April 14), and was received in late May, a month and a half later--my home is only 2 hours away...

BBB closed the complaint, saying the company satisfied their process...I remain unsatisfied.

A TRUE liar, and bait and switch company....AVOID AVOID AVOID

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