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Report: #1503709

Complaint Review: Telus ADT - BC

  • Submitted:
  • Updated:
  • Reported By: Gideon — Vernon Canada
  • Telus ADT BC Canada

Telus ADT Titan, ADT, Scammed me into signing for a 5 year contract without being able to cancel if I move and do not need a security system anymore BC

*REBUTTAL Owner of company: ADT USA

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Door salesman ( I know) sold me the system without explaining the terms. I was not able to cancel when I moved and had to pay  for the whole term at 75%. Pay for a service ($3000) I do not need, for equipment I already payed for. 

Telus has taken over the ADT brand in Canada, but is continuing this ptactise.

Stay away from businesses with theses kind of practice. 

Expensive lesson!!

This report was posted on Ripoff Report on 01/08/2021 02:18 PM and is a permanent record located here: https://www.ripoffreport.com/report/telus-adt/bc-titan-scammed-signing-year-1503709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

ADT USA

AUTHOR: Andrew - (United States)

POSTED: Saturday, January 09, 2021

Hello- We are so sorry to hear about the experience that you have had. By reaching out to us you have reached ADT USA. Please reach out to ADT Canada/Telus for assistance as we are not affiliated.

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