TEMO INC. TEMO SUNROOM False Warranty Advertisement Internet

If you were NOT interested in their stuff and felt they were a out to hose you, WHY DID YOU PAY THE $98???? Secondly Einstein, ITS NOT A "SEMINAR"....its a SALES PITCH. A seminar is an educational event conducted by a valid and credentialed educational institution. Put this charge into contest with the card company and do it now.

 1. **False Advertising:** Temo’s marketing statements might have been misleading regarding the coverage of their warranty, particularly if these statements do not align with the actual terms and exclusions. 2. **Handling of Defective Products:** Temo may not stand by their products if the warranty excludes issues related to faulty installation, potentially leaving customers without recourse for legitimate defects. The installer was Temo-certified and recommended by Temo Inc. While the warranty excludes installation issues, Temo distances itself from problems caused by certified installers. The need for disassembly of the sunroom, including the walls and roof, highlights why the installation is excluded from the warranty. 3. **Withholding Information:** Temo’s refusal to provide essential documents, such as engineering drawings, could impede your ability to resolve issues effectively and understand the product’s specifications. This also affects the building inspection process. 4. **Customer Service and Accountability:** Temo’s lack of responsiveness and failure to address complaints about defective products and installation issues reflect poorly on their customer service and accountability. These points outline significant ethical concerns based on my experiences and issues with Temo Inc.

Readdress:  I understand that the warranty certificate excludes installation issues. However, my concern is that Temo’s statement about needing to disassemble part of the sunroom could lead to future problems, which seems to be a significant issue regardless of the warranty’s coverage. Additionally, Temo withholding the engineering drawing from me limits my ability to address and understand these problems fully. My intention is to highlight these issues to warn other consumers who might face similar challenges. See the title.

 Sure, you don’t work for Temo Inc., but consider this: Forget that I was scammed by Temo. If other customers need to claim a warranty to fix parts of a TEMO product, Temo’s statement—that "to install the new frame, part of the Temo sunroom, including the roof, must be disassembled”—could lead to significant problems in the future. You lack critical thinking. Thanks for covering up for an unethical company. What about Temo withholding the engineering drawing from me? Do you approve of that as well? I have the right to warn consumers.

Did you even bother to READ the warranty certificate you included here? The advertising you included very clearly states there is DEFECTIVE PRODUCT coverage as part of the warranty. You stated installation was faulty. What does the warranty certificate say is and is not covered? It's written in plain English and I say it within THIRTY SECONDS of reading that certificate. It says the warranty EXCLUDES INSTALLATION. If the installation was the problem, then very clear it is NOT covered and therefore there is no false advertising here and no, I don't work for them.