Complaint Review: Total Home Protection -
Total Home Protection This company is a scam & does not pay their claims.
The only reason they are getting one star is because I can't go lower. This is the worst home warranty company I have ever dealt with. Their customer service is non existent. They only paid one claim out of 7 that I filed. Your claim is assigned to a "claims manager" & then the contractor has to take photos of the issue. They always manage to find a loophole in order to not pay your claim.
They even sent a contractor to my home that insisted I pay cash for everything & I never heard from or saw him again. This company is a scam & the coverage is worthless, however when the salesperson is selling you the coverage, they claim that everything is covered. In addition, they charged me last month after trying to cancel for weeks & have as of yet refunded my money.
This report was posted on Ripoff Report on 09/30/2020 10:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/total-home-protection/company-scam-does-pay-claims-1500426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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