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Report: #1535894

Complaint Review: Truffoire - Honolulu Hawaii

  • Submitted:
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  • Reported By: Bonnie — Helena Montana United States
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  • Truffoire 2005 Kalia Road Honolulu , Hawaii United States

Truffoire Giovanni, Sonny, and Jenyuk Bait and Switch Scam Honolulu Hawaii

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We are 67 years old and we were not prepared for what was about to happen the 1st day of our vacation at the Hilton Hawaiian Village Waikiki. Beautiful Lady stands out side of store to lure unexpecting older folks such as us into the Truffoire store. She grabs my husband by the arm and sits him in a chair and me as well. We were so caught off guard. Sonny starts putting eye cream on us and hard selling these products to us. We bought $470 worth of products. Giovanni talked us into a complimentary Red Light Therapy session which we were pleased but not $12k pleased. Before we could think about what was happening, he talked me into putting $5k on my credit card and financing the rest. He's even helping with filling the application out on my phone, clicking different boxes and scrolling , etc. Jenyuk also came into the room just to make sure the application gets approved. The lender said it would take an hour to be approved and they let us leave the store.  We felt like hostages. Thank goodness I was declined. After an evening of feeling foolish and buyers remorse texted Giovanni to tell him I was canceling. He said I couldn't as the product was already being shipped from CA. I told him I already disputed the charge and to cancel order. Also sent him an article of the lawsuit against their Truffoire stores in Hawaii. The trial is in July 2025. He gave me a full refund on my credit card. He almost ruined our vacation! Jerks! 

This report was posted on Ripoff Report on 02/02/2025 08:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/truffoire/honolulu-hawaii-giovanni-bait-1535894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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