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Report: #1498173

Complaint Review: TSI Diesel Worx - Gulfport Mississippi

  • Submitted:
  • Updated:
  • Reported By: Randall — Gulfport Mississippi United States
  • TSI Diesel Worx 9500 County Farm Road Gulfport, Mississippi United States

TSI Diesel Worx Charged for work that was not agreed upon. Disabled my vehicle. Gulfport Mississippi

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I took my 2000 Ford Superduty to TSI for a diagnostic check. My truck would start and run fine, but would not restart after the engine warmed up. I was informed that it would cost around $4,500 to fix, and was given a laundry list of things that they said were wrong with my truck. I was told that the injectors needed to be replaced, it required a new wiring harness and the fuel system also needed replacement. After I told them that I could not afford to pay that much and would have to bring my truck back at another time to have the work done, I was then informed that it would no longer start. They charged me for work that I never consented to have done and left me with a truck that no longer functioned. They had resealed the injectors, and at some point did something to make my truck inoperable. I was charged $1,141.00. Only $197.00 of the bill was for the diagnostic check, while the rest was for work that was never approved by me. This also included a charge of $202.00 for an ICP sensor that I had replaced before I brought the truck to them. It even stated on my bill that the sensor was replaced previously, and I was still charged for it.

I was told by Mark that the owner was out of town, and that he would contact me about refunding some of the overcharges. I never received a call from him. I tried calling them to talk to someone a minimum of 10 times. Every time that I would call, I was told they were on a conference call and that they would call me back.

After looking at several reviews for this company, there seems to be a trend of people being overcharged or being charged for work that was never performed.     

 

This report was posted on Ripoff Report on 07/29/2020 04:01 AM and is a permanent record located here: https://www.ripoffreport.com/report/tsi-diesel-worx/gulfport-mississippi-charged-1498173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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