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Report: #1498301

Complaint Review: United States Postal Service -

  • Submitted:
  • Updated:
  • Reported By: Kandy — Winona Mississippi United States
  • United States Postal Service United States

United States Postal Service USPS overcharged me for their money orders and mistake

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On 07/28/2020 I had went the local post office in my hometown of Winona, MS. I had asked the employee Tasha for 2 money orders for $127 and $122. She had handed me a $27 money order and a $122 money order that had said SPOILED on it. She was having issues when the money orders had printed out and was busy having a casual/work related conversation with another employee while also trying to handle my business.

I had took her back both of the money orders. I had told her that I had wanted a $127 money order instead of a $27 money order and the money order for $122 had said SPOLED on it. She had took back both of the money orders. She handed me the other $122 money that was clear without any writing on it. She had charged me $128 and told me to swipe my debit card. She had told me that that is for the $127 money order that she is going to hand me.

I had asked her why do I still have to pay her $128+ after I had just handed her back the $27 money order. She said that she is going to give me back $27 out of the cash drawer. I had swiped my debit card, and she had handed me $27 out of the cash drawer. When I had got home to check my debit card for the current amount that I have on my debit card, the recent deposits, the credits, and decline purchased information; I had heard that I had two recent USPS charges on my account for both $253 and $127. There is no reason why it should be both a $127 and a $253 charge on my account.

When I brought up this attention to another employee at the post office and the supervisor Dee, they had tried to justify the transactions. There is no listing for the $27 money order that she had originally charged me. She had obviously charged me $127 for the $27 money order that she had originally gave me and then charged me another $127 with the $122 money order charge. I had sent an email to USPS and opened up a case about it on 07/28/2020.

They have obviously overcharged me: $127, $100, or $27.44 I had got an email back from Dee on USPS's website stating: This message is to let you know that we have received your inquiry at the Mississippi District Consumer & Industry Contact Office.

After we review and investigate the information you have provided, we will contact you and work with you until the issue is resolved.

We appreciate your patience while we investigate this matter.

Sincerely,

MISSISSIPPI C&IC

I would like United States Postal Service to admit their mistake, apologize, and refund my money that they owe me. 

This report was posted on Ripoff Report on 08/01/2020 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/report/united-states-postal-service/usps-overcharged-money-orders-1498301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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