Report: #1512268

Complaint Review: Vela Hearing Aids - Sicklerville New Jersey

  • Submitted:
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  • Reported By: Stan — Holland Michigan United States
  • Author Confirmed What's this?
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  • Vela Hearing Aids 542 Berlin - Cross Keys Road, Suite 3, Box 297 Sicklerville, New Jersey United States

Vela Hearing Aids Did not supply hearing aids or refund Sicklerville New Jersey

*Consumer Comment: Vela Hearing Aids needs to go out of business!

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Placed an order or hearing aids on their website.  Paid for and was promised two pair.

After charging me they shipped a pair.  Tried them and they were defective.  They have me their address to send them back and promised to replace them.  Emailed them after they had received them back asking when they were sending me the replacement pair and other pair promised.  Waited a week or so and went back to them.  At that time they promised a refund.  Then they said they were waiting for authorization to send the refund.  

Every time I emailed them they said they were still waiting for authoriation.  Then they just stopped replying to me.  I got two phone numbers and tried both of them and a message came on saying no one was avilable to take my call and call would disconnect.

This report was posted on Ripoff Report on 09/27/2021 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/vela-hearing-aids/sicklerville-new-jersey-did-1512268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Vela Hearing Aids needs to go out of business!

AUTHOR: Ray - (United States)

POSTED: Tuesday, September 28, 2021

I have been having problems with this company also!  Hearing aids DO NOT work, and they will NOT refund money!  Horrible company!

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