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Report: #1477185

Complaint Review: vivint inc - Provo Utar

  • Submitted:
  • Updated:
  • Reported By: John R. — Jamaica New York United States
  • vivint inc 4931 North 300 West Provo, Utar United States

vivint inc Even though I cancelled the service they are continuing to bill me Provo Utar

*Author of original report: VIVINT Inc, total ripoff... I filed a report with the New York State Consumer Protection Agency

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I cancelled my service with them on August 16, 2018.  Followed there requirements of send them an email requesting cancelation of service.  To thid day they are still trying to bill me for non-existing service.  This company is worst than bed bugs. 

I changed my account number, and now they are sending me a bill for $215.92.  I am now contacting NY State Consummer Protection to file a claim against them.  I even sent them a copy of NY State Contract Laws, which doen't allow them to charge more than 5% of remaining contract or $50 which ever is smaller. 

Do not get involved with this company.

This report was posted on Ripoff Report on 04/16/2019 06:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/vivint/provo-utar-even-i-cancelled-1477185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

VIVINT Inc, total ripoff... I filed a report with the New York State Consumer Protection Agency

AUTHOR: Torres - (United States)

POSTED: Wednesday, May 01, 2019

I filed a report against VIVINT Inc, with the Consumer Protection Agency, and I have not heard a peep from VIVINT.  Since I had cancelled my service with them om 8/16/18, they had tried to get money out of my checking account for months. 

I called my bank, filed a claim against VIVINT and even changed my account number to stop them from getting any money from me.  They are like a case of bed bugs, they kept trying to get money from my account, but at last they are gone, and I've gotten all my money back. 

They forgot that they were doing business in New York State, and as such they have to follow New York State Laws regarding contracts.  When I spoke to the agency, I was told that a letter was being drafted to VIVINT to cease and desist contacting me and to stop trying to get money from my account.

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