X  |  CLOSE
Report: #1476933

Complaint Review: Volkswagen Group of America - Herndon VA

  • Submitted:
  • Updated:
  • Reported By: Shawn D — Encino CA United States
  • Volkswagen Group of America 2200 Ferdinand Porsche Dr. Herndon, VA United States

Volkswagen Group of America VW of America, VW Failed Recall - Power Train, Electronic Stability Control Herndon VA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My Situation: Recently experienced my vehicle had shifted gears in motion while driving on city streets. In May, 2017 I parked the vehicle due to the safety hazards of driving the vehicle.   VW refused to take responsibility, even though I had repeatedly taking the car into the dealership on multiple occasions wherein the ABS/Check Engines lights came on.

Also, had brought up the issue of the vehicle having trouble switching to reverse from a parked position while I was at the dealership for service.   ** Note: VW refused to repair the issues "Free of Charge" as stated in recall reports. And that I'd have to pay for inspection by a dealership. Since I'm 'out of warranty', I'm sure they'd charge me for the service as well.  

In addition, there was no 'Open Inspections' done to look into any recalls before my purchase of the vehicle as a "Pre-Owned Certified" vehicle from the VW dealership. This was in Dec. 2010. ** I’m sure there’s several vehicles labeled as “Pre-Owned Certified", outside of my GTI make and model, that have or being sold without checking for recalls. Is this possible fraud during point-of-sale?   Vehicle: 2009 Volkswagen GTI RZEV 2-Door Automatic Engine: 2.0L 14 FSI Assembled in Germany  

This vehicle was manufactured in Wolfsburg, Germany prior to sending it to he United States and checking it for “Pre-Delivery Inspection” on 10/31/2008 in Los Angeles, CA.   I purchased this vehicle on 12/16/2010 with 13,745 miles on the odometer as a “Certified Pre-Owned Volkswagen” from Livingston Volkswagen (Woodland Hills, CA).

  This vehicle has shown symptoms of the recalls for similar vehicles. The vehicle was manufactured in the same manufacturing plant as the recalled vehicles and I purchased it after the first recall was issued.  Volkswagen has said there are no recalls for the vehicle above. Here are the recalls for similar vehicles:   NHTSA Vehicle Safety Recalls  

  • Recall Number
    09V333000

    Recall Date
    08/20/2009

    Component
    POWER TRAIN:AUTOMATIC TRANSMISSION

    Summary
    VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
  • Consequence
    THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

    What Owners Should Do
    VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

 

  • Recall Number
    16V913000

    Recall Date
    12/20/2016

    Component
    ELECTRONIC STABILITY CONTROL

    Summary
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
  • Consequence
    A loss of vehicle control can increase the risk of a crash.

    What Owners Should Do
    Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

  Was contacted by a California “Lemon Law” Attorney Group about getting this issue corrected. They had seen some information about my problems and wanted to pursue it further. I signed-up with them to have the recall and car problem issues solved. They worked with Volkswagen and on 2/2/2018 an action was filed in California Court (Stanley Mosk Courthouse). Volkswagen continued to stall on a solution until it came to a hearing on 1/17/2019. By then the “Statue of Limitations” for this event had run out a few weeks earlier. The judge ruled in favor of Volkswagen due to the “Statue of Limitations” timeline.   Hopefully this information helps other GTI or VW owners.   I'll keep informing everyone of my situation.

This report was posted on Ripoff Report on 04/11/2019 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/volkswagen-group-america/herndon-va-vw-failed-recall-1476933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now