Complaint Review: Walmart Family Mobile - Lake Winnebago Missouri
Walmart Family Mobile They Expired my Phone Number Lake Winnebago Missouri
*Author of original report: I've talked w/ your customer service for 3 weeks, to no avail
*UPDATE Employee: Walmart Family Mobile They Expired my Phone Number Lake Winnebago Missouri
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After having my phone number for decades and having everything I own attached to it, Family mobile decided to expire my phone number without telling me about this. In doing so, they switched someone else's phone number to my phone.
After hours on the phone w/ their "customer service" they've explained that I haven't had my phone number since 10/2017 when I purchased the new phone. They have erased my phone messages plus taken my phone messages off my boyfriends phone.
Now I've tried to take the phone to Verizon to start a new service, but Family Mobile has to unlock my phone, that I paid for outright. DO NOT USE THIS COMPANY! CUSTOMER SERVICE WILL LIE OUT RIGHT AND NOT ASSIST YOU!
This report was posted on Ripoff Report on 04/28/2019 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/walmart-family-mobile/lake-winnebago-missouri-phone-1477885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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