Complaint Review: WALMART - EAST MEADOW NY
WALMART REFUSED TO HONOR SHELF TAG PRICE FOR A WORKING BLACK AND DECKER TOASTER OVEN ON MARCH 18, 2019 EAST MEADOW NY
*Author of original report: Furthermore the Black and Decker Toaster that they honored the posted price of 1 cent was a working model.
*Author of original report: Walmart had price tags of 1 cent on the shelf tags, I was never trying to rip off Walmart and in fact Walmart several months ago honored the posted price on the shelf for a Black and Decker Toaster
*UPDATE Employee ..inside information: Displays are required to have a price listed in the system
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In the video in aisles G3 and G4 are several toaster ovens and convection ovens with shelf tags showing the price of 1 penny (1 cent). THIS VIDEO WAS TAKEN ON MARCH 18, 2019
When I scanned a Black and Decker Toaster oven at the automated register it scanned $60 instead of 1 cent (one penny). The clerks in the front of the store refused to adjust the price.
I stated to the customer service rep at the 800 number that I believe that the Unfair and Deceptive Practices Act which relates to the truth in advertising the store is obligated to honor the display price and the 800 customer service person I spoke with seemed to agree.
I called the 800 925-6278 customer service number and reported the following complaint: That the East Meadow store Assistant Manager known as Darrell told me he would not honor the price unless someone from customer service told him it was ok. Customer Service attempted to call there but nobody answered the phone. I used a total of approx 34 minutes on my pre-paid cell phone to try and get this store to honor the price that was displayed.
After emailing their corporate office with a copy of the videos I received a call from the store manager at the East Meadow store informing me he would only honor the shelf tag price of a penney for the display model which is a non working item because there is no plug.
This report was posted on Ripoff Report on 07/31/2019 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart/east-meadow-ny-refused-honor-1482781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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