Report: #1484967

Complaint Review: Walmart - Lake Park Florida

  • Submitted:
  • Updated:
  • Reported By: Richard B. — Palm Beach Gardens FL United States
  • Walmart 101 N. Congress Avenue Lake Park, Florida United States

Walmart They sold me OTC drugs that had expired 6 years prior Lake Park Florida

*Consumer Comment: Does not make sense

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Approximately eight months ago, after my wife was diagnosed with GERD, I purchased at least six boxes of Equate Omeprazole Magnesium acid reducer capsules at our local Walmart where we shop regularly.  My wife noticed two months ago that the six boxes that we had left expired SIX YEARS AGO in August 2013.  She was afraid to take any of these capsules because she was afraid that they might be harmful or at least ineffective.  I don't think that Sam Walton would ever have sold his customers merchandise that was six months past the expiration date. 

On July 30, 2019, I called the store where I bought this produce and was told that they could not issue me a refund and to contact their corporate office.  I sent an email to Walmart's HQ and asked for a refund.  They responded by telling me that they would contact the local store manager who would take care of the situation.  The store manager never called me.  Obviously, customer service is not their strong suit.

My wife and I are both in our 80s and we feel that Walmart took advantage of us.  The current price is $11.87 per box plus 7% tax.  The purpose of this RipOff Report is to WARN WALMART CUSTOMERS TO CHECK THE EXPIRATION DATE ON ALL PHARMACY ITEMS!

This report was posted on Ripoff Report on 09/13/2019 09:40 AM and is a permanent record located here: https://www.ripoffreport.com/report/walmart/lake-park-florida-sold-otc-1484967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Does not make sense

AUTHOR: Robert - (United States)

POSTED: Saturday, September 14, 2019

Is it possible that there was medicine expired for more than 6 years ago still on the shelves...yes. Is it probable or likely..NO

So for this to even be remotely plauseable you would have to believe that in the last 6+ years no one bought a single unit of that product. That no time in the last 6+ years no employee restocked that product. That at no time in the last 6+ years no one bought this to their attention.

You also have to wonder why you would spend what was close to $100 in medication that you wouldn't even know if it would work. Which on top of that you don't even know how many boxes you originally bought, but the inference here is that in that 6 month period your wife must have taken some of them. Yet there seems no concern that the product she took may have been ineffective or dangerous. The only concern seems to be the remaining ones.

Seems like something is missing here.

- Actually that is good advice for ANY store and ANY product.

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