As You Wish Moving - Wouldn't provide proof of additional insurance purchased, harassed, threatened, bullied and tried to DOX me when I DC'd contract San Antonio Texas

I have completed over approx. 50 moves; 5 of them being Inter-State moves. 99.9% of the time, everything went great with them. Only had 1 previous bad experience. That being said, please avoid this company at all cost! If I could give a zero, I would. 

I signed a contract on 1/16/25 w/Ernie for an inter-state move + auto, & additional insurance on items for 100% replacement coverage. He promised all documents when I signed. Ernie was insistent that I pay in various cash forms. Either coming to my home for the deposit in cash, Zelle, Cash-App, etc. I refused all of this & used an Amex, which he tried to deter me from. In the end, he accepted it since I was traveling. He passed the 3% fee on to me. Bringing the total cost to just over 10K. I gave him 1/2 up front. 

There were no insurance papers or proof of the policy we discussed attached to the contract. When I requested this, he told me it was a "computer glitch", later claiming that these papers are only provided "day of the move". I requested proof at the time of contract as agreed, & stated if this was not possible, I would need to DC the contract. Ernie then text images of his Co Freight Policy, in HIS name & dated 7/2024. Which he later confirmed via phone, was the yearly freight policy he pay $1500 for. Sorry, but freight insurance is always included on a move. I paid for an ADDITIONAL plan to cover my items at 100% replacement costs, which would be in my name only and dated 1/16/25. When Ernie gave multiple excuses & would not provide this, I sent a simple text informing him that I was not comfortable moving forward, please DC the contract, & refund the Amex. 

That's when all hell broke loose. He proceeded to text me constantly on 1/17/25, even after being repeatedly begged to stop & told that this was abusive and harassing. He called numerous times in between. When I did not answer his #, he started using other #'s affiliated with Uhaul and such. He even sent a text at 12:12AM! Ernie had a previous employer named Garmin, call to "handle me". Pretending to be Co-Owner w/Ernie. Once I started reading the texts to him & telling him about the situation, he confessed that he is not affiliated in any way with AYWM Co, and wanted out. That Ernie set him up to call me because I was not responding to his calls. But that he did not condone this behavior, and was backing out. 

When I posted a review on Thumbtack, he proceeded to write a novel of defensiveness. He posted defamatory statements about me, claiming I was mentally unwell and had "set him up". On Google review, he again made other "new" claims about me, all of which are false. He also attempted to DOX me, knowing I am in an Address Confidentiality Program for DV, & doing so puts my life in danger. Ernie has sent numerous texts, messages, and a posts, that I intentionally hired him for the sole intention of canceling the contract and messing with him. He framed his ongoing harassment of me as him "only trying to help". I even explained I didn’t want/need this help: just to stop. But he persisted so that, as he said, "Make you understand".

Ernie claimed I made many statements in which I did not. I have a plethora of texts, call logs, and messages from this man to 100% prove the ongoing harassment. At times, he would leave veiled threats. He tried to threaten me into removing my previous review, claiming that if it remained that my reputation was going to be destroyed. He also said comments like "May God have Mercy on your soul come judgement day".... Does he intend to bring that about or harm me too???? He would send long novels of texts and diatribes of how I was "attacking" him by posting this review. Throughout the communication, I was met w/paranoia & false accusations in a pathetic weak attempt to keep one engaged and fighting. When I sent him screen shots of the facts, he would gaslight me by going on to another problem he claimed I created. I stopped responding, and asked him to stop contacting me. Yet, he would PERSIST!

In the end, if you hire him, you can expect what I have endured. Manipulation, threats, ongoing relentless harassment, and absolutely NO ACCOUNTABILITY on their side. He may sell you this additional insurance coverage too, which does not exist.  He will pass off his standard freight insurance as your "new policy", & pocket the money. You will not be covered. He will also try to get cash from you, which you risk losing. Only use a C.C. like I did. You will be targeted as the perpetrator of some egregious act towards this sad little man if you speak out of context or cancel. He will subject you to belittling commentary, word-salad winding rants about why you are bad and he is good and that God will punish you. You can expect him to charge you double the going rate for additional insurance coverage, and who knows what else. 

Read any of his negative reviews and he always attacks the consumer, calling them crazy or a liar. Even the responses he has posted to my reviews are not consistent, and are mostly based on personal insults and attacks. Go to Yelp and see the images posted with reviews.