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Report: #1494708

Complaint Review: WP BAKERY -

  • Submitted:
  • Updated:
  • Reported By: Bill — Santa Fe New Mexico United States
  • WP BAKERY Cyprus

WP BAKERY wpbakery.com WordPress Plug in Software Provider Software product installation failed (several times) with message: "The uploaded file exceeds the upload_max_filesize directive in php.in" No way to claim a refund using their website, the only contact offered.i 

*Author of original report: My Satisfaction

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I purchased a WordPress Plug in product via the internet and their website descriptions.  Somewhere I recall a 15 day refund polich. 

I was able to download and start the product installation as expected.  The installation suddenly stopped with this message:  "The uploaded file exceeds the upload_max_filesize directive in php.ini" 

After several retries I attempted to claim a refund.  Impossible from their website, the only contact available. 

I am now using my credit card dispute process to claim my refund.

This report was posted on Ripoff Report on 05/01/2020 04:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/wp-bakery/dotcom-wordpress-plug-product-1494708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

My Satisfaction

AUTHOR: Bill - (United States)

POSTED: Wednesday, May 20, 2020

I initiated a dispute process with CitiCards.com when I filed the original Ripoffreport.  Today, May 20, 2020 I received an e-mail from the "Help Team @ envato.com" advising me that my account has been locked.  "This is due to a Credit Card Payment Dispute or Chargeback raised for a purchase made via your account on Envato Market." I feel like I won that battle and the time with the dispute process was well spent.  They can keep my account locked forever as far as I'm concerned.

 

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