Report: #1491033

Complaint Review: Xfinity Mobile - Eagan MN

  • Submitted:
  • Updated:
  • Reported By: James — Shrewsbury PA United States
  • Xfinity Mobile P O Box 21129 Eagan, MN United States

Xfinity Mobile THey changed my phone so I cannot send PXT through my wifi. Eagan MN

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I could always sent PXT's on my wifi to save cellular data. Now I must turn my wifi off and use only cell phone data to send. I am with Xfinity Mobil. Contacted them twice they said it is in my phone. Called  Samsung (Galaxy S9+).

Samsung ran some test and said everything on phone is not causing it, they recommended me to go to Best Buy/Geek Squad and have phone analyzed. Geek Squad said phone in great shape, upto date on hardware and software and running as expected.

They added a note:  that this is a common problem with Xfinity Mobile, could be a bug, could be intentional.

This report was posted on Ripoff Report on 01/29/2020 11:20 AM and is a permanent record located here: https://www.ripoffreport.com/report/xfinity-mobile/eagan-mn-changed-phone-i-send-1491033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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