Complaint Review: Yes.H - Xian City No.7, Chuangxin Road, Chang'an science and Technology Industrial Park, Xi'an City.
Yes.H Boot Company - specifically Highland Boot respresented the Yes.H Highland Boots as a high end product made of bison leather, etc, etc, manufactured in the USA Xian City No.7, Chuangxin Road, Chang'an science and Technology Industrial Park, Xi'an City.
Feed came up on FB and went to their site. I wish I had dug more deeply as i would have discovered they are not in the US.
Here is the product descrption from their site :
The Yes.H Highland boots explores the interplay between luxury fabrics and functional elements, by combining American bison leather with cushioned footbeds and slip resistant rubber islands, encapsulating a sleek silhouette which provides comfort with every step.
- Supple, American bison leather
- Fully Lined Italian calf leather inner for longevity of wear
- Hand-Finished with Natural Creams and Waxes
- Burnished Heel and Toe Finish
- Blake stitch construction to guarantee durability
- Flexible Elastic Goring
- Poron® Antimicrobial Shock Absorbing Insole
- Long-Lasting Studded Rubber Outsoles
- Handcrafted with Integrity
- Butyl-treated leather outsole for durability and water resistance
- 11/4” heel
- 6” shaft
Highest Quality. Honest Prices
Our footwear is handcrafted that charge customers in the $99-300 price range. We make zero compromises in terms of quality materials, manufacturing, or business ethics (fair labor and sustainability). We simply believe that offering customers a great value is the foundation to long-term business success and is the honorable thing to do.
The reason the above is in red as I highlighted the section when I filed a complaint. Rather than receiving the above item, what was delivered was a vinyl pair of, dare I say boots, that were not remotely close to the product displayed. I did reach out and to their credit they did respond offering me a very small portion of a refund and a coupon for future purchases. Unfortunately, there is no recourse other than me beating them up on FB and Insta. Company based in HK - at least that is where the area code located them. sadly, will not be purchasing anything online again.
This report was posted on Ripoff Report on 01/22/2021 03:09 PM and is a permanent record located here: https://www.ripoffreport.com/report/yesh/xian-city-no-chuangxin-road-1504193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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