Complaint Review: Zachary Wilcoxen PRETECT MANAGED IT SERVICES - Austin Texas
Zachary Wilcoxen PRETECT MANAGED IT SERVICES Zachary Wilcoxen from PRETECT IT CONSULTING SERVICES is extremely unprofessional Austin Texas
*Author of original report: Liar !
*REBUTTAL Owner of company: Setting things straight
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He told us he would arrive Wednesday morning at customer Mrs Murphys place , an elderly lady who is was in need of computer help and assistance. He assured us on a Monday he would arrive on that upcoming Wednesday before 12pm, and not only did he simply never arrive , he never called us or emailed us to tell us he had changed his mind .
He had two whole days to tell us he wouldn’t be able to help poor Mrs Murphy , but he chose to never let us know and instead never arrived and stayed quite about it. Come Wednesday we’re trying to reach him and we keep getting the run around from his partners , saying that he’s not around and he’s not in and that they have no idea of what Mrs Murphy I’m referring to.
I finally get a hold of him on Thursday and he simply says he decided to not go because he wanted to be paid more ! HE COULD HAVE CALLED BEFORE THE ONSITE DATE TO TELL US THIS! He had no other reason as to why he never contacted us to tell us he had changed his mind , and more then likely intentionally did this to try and hurt our business and reputation with our nice customer.
This is the kind of immature people you will deal with when you call PRETECT IT CONSULTING SERVICES OF AUSTIN TEXAS
This report was posted on Ripoff Report on 09/12/2019 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/report/zachary-wilcoxen-pretect/austin-texas-consulting-1484907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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