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Ripoff Report | 900 Direct Review - Canoga Park, California
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Report: #109223

Complaint Review: 900 Direct - Canoga Park California

  • Submitted:
  • Updated:
  • Reported By: Los Angeles California
  • Author Not Confirmed What's this?
  • Why?
  • 900 Direct 7657 Winnetka Ave. Canoga Park, California U.S.A.

900 Direct Mostly Fradulant Company! Rip-off! Canoga Park California

*UPDATE Employee: Bogus Ripoff Report

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I used to work for them as a collector. They are a fradulent company. Some of the customers did in fact make the calls but I would have to say 99% of them didn't. I was tired of calling people and having them yell at me telling me there was no way they could've made the calls, so I did some investigating, and I found out that they are actually tapping into people's phone lines and placing the calls on a bill and saying they made the calls. Plus most of the recordings sounds like it was done by the same person. Take it from me, I used to work there and I know for a fact that it is a fraudulent company.

Anonymous ex-employee
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 09/20/2004 10:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/900-direct/canoga-park-california/900-direct-mostly-fradulant-company-rip-off-canoga-park-california-109223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
0Employee/Owner

#1 UPDATE Employee

Bogus Ripoff Report

AUTHOR: Carter - (U.S.A.)

POSTED: Monday, October 04, 2004

I am the General Counsel of 900 Direct and this report from an alleged ex-employee is ridiculous
and is legally defamatory. I would challenge this person to name names and cite specific facts to prove the assertion of fraudulent billing.

900 Direct services INBOUND 900 number phone calls predominently on the 900(938)NXX, 900(537)NXX and 900(666)NXX exchanges.

900 Direct encounters some instances of legitimate phone theft, such as complaints from consumers who receive 900 Direct's invoices after someone has stolen phone services from the consumer. However, the instances of legitimate phone theft is low and 900 Direct works to correct such situations in the consumer's favor.

Aggrieved consumers may call me at 888-889-5884 to resolve any problems.

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