Complaint Review: A-1 Repairs Appliance Services - Alexandria Virginia
- A-1 Repairs Appliance Services
7011 Manchester Blvd, Unit 305
- Phone: 703-280-8000
- Category: appliance repair
A-1 Repairs Appliance Services 6 Months after payment, Refrigerator is still not fixed Alexandria Virginia
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Problem: Freezer was frosting up and ice forming on bottom of freezer.
1. Show up next day to disassemble freezer and secure contract
2. NEVER (not once) initiate communication with customer
3. Make Appointments with time windows and not show up
4. Make excuses instead of apologies
They admit they have the parts.
Another missed appointment today. Another day of lost work. No phone call.
Still no operable refrigerator. Going on 7 WEEKS.
Update on Jun, 12, 2018:
My refrigerator is still not repaired. A-1 has been to my house 3 times, sometimes just standing in the kitchen and guessing at the problem. They missed another appointment today. I have taken off work 7 times over the last 6 months and still have a broken refrigerator.
This report was posted on Ripoff Report on 06/13/2018 07:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/a-1-repairs-appliance-services/alexandria-virginia-22310/a-1-repairs-appliance-services-6-months-after-payment-refrigerator-is-still-not-fixed-al-1447238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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