Report: #1400198

Complaint Review: A Heart to Heart elderly care

  • Submitted: Fri, September 15, 2017
  • Updated: Fri, September 15, 2017
  • Reported By: Eldel Bach — Sunnyvale California USA
  • A Heart to Heart elderly care
    1220 Vienna Drive

A Heart to Heart elderly care FRAUDULENT HOSPICE ELDERLY AGENCY Sunnyvale Internet

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 One star is too high for these caregivers. They run this operation illegally and do not follow home healthcare laws and guidelines. The lady that runs the agency is very good friends with a woman who refers out from Kaiser. Kaiser could really have lawsuits on their hands if they realized how this group operates. They had been providing care to my family member for a while. I've overheard the lady running it "Pam Rose Langi" (I believe) speak and engage in verbally abusive ways. This occurred to my family member as well as to her "employees." No one on staff has a nursing degree and are extremely ignorant when it comes nutrition, care and health. I later found out that some of caregivers come from Tonga and don't have the qualifications to be administering medication. They rarely provided adequate food, bathing, diaper changes and care. I didn't find this out until my family member passed. Apparently my family member was too afraid of retaliation from "Pam" if they told. I came home one evening who I believe was her husband, sleeping on the job while my dad lay awake. Hungry and wet. This is elder abuse!! Run from this group!

This report was posted on Ripoff Report on 09/15/2017 04:49 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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