Report: #1400046

Complaint Review: A & L Lawn Equipment

  • Submitted: Thu, September 14, 2017
  • Updated: Thu, September 14, 2017
  • Reported By: Todd — Venus Texas USA
  • A & L Lawn Equipment
    2424 Rock Island
    Irving, Texas

A & L Lawn Equipment Horrible people - don't do business with them. My warranty company hired them to repair my mower and A & L tried to extort payment from me for the covered repair (which has not been done). A & L told me I would not get the mower back until paid. I called my warranty company and they said A & L is wrongfully trying to collect from me on a covered repair and that they will straighten it out. The guy at A & L used foul language towards me including the F word. Unprofessional!. Irving Texas

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Don't do business with A & L Lawn Equipment.  They tried to rip me off by refusing to release my unrepaired mower that was covered by warranty.  My extended warranty company retained A & L to make covered repairs.  Three weeks after they picked up my mower, A & L called me wanting money to fix the mower.  I called my warranty company and they said A & L was wrongfully trying to make extra momey from me as the service was fully covered by my warranty.  I was nice to the guy at A & L but he (Carlos?) was verbally threatening towards me on the phone and used foul language including calling me a Mother F'er.  He said I would never get my zero trurn mower back if I did not pay him.  Shocking behavior that one can only suspect is due to mental/phychological/drug/criminal problems.  My warranty company is now handling the return of my mower as I don't want to deal with someone who appears so unstable.    

This report was posted on Ripoff Report on 09/14/2017 12:26 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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