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Report: #654854

Complaint Review: A to Z Auto & Truck Salvage - Palmetto Georgia

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  • Reported By: Jeff — Nashua Montana United States of America
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  • A to Z Auto & Truck Salvage 8245 Gullatt Road Palmetto, Georgia United States of America

A to Z Auto & Truck Salvage Company takes Money --- Then NEVER Delivers Palmetto, Georgia

*Author of original report: Demands for Refund of Money Refused and Ignored

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We needed a transmission for a 95 Dodge Stratus. After searching, A to Z Auto & Truck Salvage said they had one for $550 shipped. Great! They wanted their money NOW! We had to overnight the cash so they could send the transmission out the next day and it would be here Monday (October 18). Imagine our surprise -- The transmission didn't show. We called. They said, "Your check didn't clear." It did clear. Nice Try! Then they said, "Ok. We'll send it out by Wednesday." Wait wasn't it suppose to be here already? Wednesday rolls around. No Transmission. We call. We call. We Call. No Answer. We called numerous times throughout Wednesday, Thursday and Friday. NO ANSWER AT ALL. It's now Monday, October 25 - No transmission. They don't answer their phone. They have our money. But we don't have a working transmission.  We want our money back A to Z Auto & Truck Salvage. And the cost for sending it overnight. Which means, you owe us $600 for our time and trouble. By The Way - Send CASH. Your checks will probably bounce!!!!!  Let's see. It's Monday. CASH should be here on Wednesday, October 27, 2010.

This report was posted on Ripoff Report on 10/25/2010 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/a-to-z-auto-truck-salvage/palmetto-georgia-30268/a-to-z-auto-truck-salvage-company-takes-money-then-never-delivers-palmetto-georgia-654854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Demands for Refund of Money Refused and Ignored

AUTHOR: Helm - (United States of America)

POSTED: Sunday, November 07, 2010

It's now November 7, 2010 and still have not been able to contact these people. We call and call and call. Finally get through  - or more to the point, they answer the phone - and we end up on eternal hold. Or am asked to call back in a couple of hours---after they close. Another goodie was that their rude secretary stated that we were harassing them - since when is it harassment to find out the status or to request a refund? That's right! It isn't!

Isn't just us. They have over $1000 in cash for undelivered merchandise between our transaction and at least one other transaction that we are aware of.

I sent a registered, certified return receipt letter demanding money back. Still have not heard anything.

BAD BAD BAD BAD BUSINESS ETHICS!

Do not do business with this company. They will take your money and never deliver!

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