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Report: #1128603

Complaint Review: a1Tec service - Easley South Carolina

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  • Reported By: joan — Easley South Carolina
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  • a1Tec service 102 avalon Easley, South Carolina USA

a1Tec service rip off senors citizens Easley South Carolina

*REBUTTAL Owner of company: Service repair

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My husband and cousin installed a heat pump.they did everthing except the thermostat wires.my husband was  

going to wire it.he got sick.he said that we would call a service person to wire it up he said that it should not costed that much when they came out we asked how much would it costed to wire it up he would not give us answer his son came up stairs we asked him the same question he said that he would asked his dad he never came back to tell us his dad said that he had to go and pick up a thermostat he said that our was not any good we asked again how much would it costed he said that he would have to wait and see when he came back with the thermostat i asked again how much it cost he said he would have to total it up he charge us $195.90 for a thermoatst and charged us $717.25 for labor the total bill should have not being no more that $150.00 my husband is 71 years old i am 66 he took avantage of us it took my husband whole social sercuity check to pay him and that is just not wright

 

This report was posted on Ripoff Report on 03/05/2014 06:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/a1tec-service/easley-south-carolina-29640/a1tec-service-rip-off-senors-citizens-easley-south-carolina-1128603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Service repair

AUTHOR: A1 tec service - (USA)

POSTED: Tuesday, October 06, 2015

 Concerning March 2014 the customer call service at first he say that his heat want come on and fan run only win drove up to there home we learn that they had bought a system from website and tried to install it 1 they were not licensed by epa to handle freon 2 they wired the controls worry this causes short and the stat that did match his system after rewiring the system and adding the charge of feon and replacing control and near 5 hour later and all the right wiring new stat that match the right freon level They were told up over phone our hourly rate and we win to get stat to match they want something for nothing it also system both over Internet has No factory warranty.

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