AAautoWarranty.com - AA Auto Protection - aaautowarranty.com Fraudulent misrepresentation scaming customers to buy fraudulent "warranty" agreements that do not cover anything. Insuranse fraud, Product warranty. Deceptive sales Newark, Delaware

Vadskywhere is your integrity?This site is meant for the research of consumer products, not to slander or harass people.This was a personal attack on an employee of a company you have issue with.At the very least, have the guts to reveal your identity instead of hiding behind a fictious namecoward!

You guys should fight to the death to settle this. I will ref the battle.

I heard, there is a sex offender name Marc Dominic Kamin resides in AA Auto area. His information can be found on Pennsylvania State Police Megan's law website.

I am happy to report that my dispute with AA Auto Protection has been resolved. Since my earlier posting, I reached out to them with proposition to end our squabble and settle, to which Marc Kamin promptly responded. We finally had a civilized conversation by not dwelling on the past but rather amicably discussing possible resolutions. We have agreed to a settlement that meets my needs.

Although our whole incident was regrettable and probably preventable, the credit must be given when its due. I must say that at the end AA Auto Protection acted promptly and professionally, and that allowed us to resolve the situation satisfactorily to both parties.  

A devious attempt to cover tracks and confuse everyone, perhaps thats why. Kamin (or whatever his real name is) from AAAutoProtection learned I was about to post my complaint against them on ROR and may have decided to beat me on that. He (or someone under his directive) created a new account with username A.D. (which happen to be my initials) and by impersonating me posted 2 identical comments here, to make it look as if they came from me. On the face, these fake ramblings look like a real complaint from an aggrieved consumer describing an incident (which happened to be mine). But the faker twisted facts from inside out and added lies with embellishments, so that you read and you may think the person complaining is irrational, misguided or even nuts. Works for AAAutoProtection!

Sleazy but ingenious, dont you think?  I did post my own (real) report against AAAutoProtection from my real account. (Report #659797).

Would any of you pull this kind of crap and impersonate somebody if you were a professional manager of some reputable company? Would you do it for $115 ?! (That was the amount AAAutoProtection arbitrarily took from me and refused to return).

Why would anyone who works for the company write a complaint about it? Duh....I don't think so.

Posts #11 and 12 on this report were made by either Marc Kamin (if this is his even real name), who supposedly is an employee (manager of client relations) of AAAutoProtection, or perhaps one of his cronies, who used fake account pretending to be someone else.

Thanks for entertainment, Kamin. Classy !!!

I bought a warranty from this company this summer to have my rusted exhaust system fixed. I waited for the required 1000 miles to pass after I got the contract then tried to get it repaired, and the claim was denied! They told me it was because rust is not covered by any warranty, and because pre-existing conditions are never covered. What's the point of getting a warranty if you can't use it to fix your car or truck? I waited until the 1000 miles past, in fact I waited an extra 200 miles before taking my truck in. They said that it takes more than 200 miles for rust to form. How would they know that, are they chemists or something? So I called them to cancel and I wanted all my money back. But when I got the refund they took $100, saying it was a "cancellation fee." When I questioned them about their right to do that they said that brokers have a right to charge fees and that the fee was on their website and in the cancellation instructions. Well since they didn't pay for my truck I think I should have gotten all my money back. When I called them I told them I didn't want my calls recorded, which is a little trick I learned so that I can say whatever I want without worrying about it. I talked to the customer service guys there, and maybe English isn't their first language or maybe they aren't real Americans or whatever but they didn't understand that I was right and they were wrong. $100 might not seem like a lot but when you drive a 1999 truck with a lot of rust it's a lot of money. I don't know what side of the train tracks these people are from but I'm a proud American and I told them I would be taking things to the next level so here I am.

I bought a warranty from this company this summer to have my rusted exhaust manifold fixed. I waited for the required 1000 miles to pass after I got the contract then tried to get it repaired, and the claim was denied! They told me it was because rust is not covered by any warranty, and because pre-existing conditions are never covered. What's the point of getting a warranty if you can't use it to fix your car or truck? I waited until the 1000 miles past, in fact I waited an extra 200 miles before taking my truck in. They said that it takes more than 200 miles for rust to form. How would they know that, are they chemists or something? So I called them to cancel and I wanted all my money back. But when I got the refund they took $100, saying it was a "cancellation fee." When I questioned them about their right to do that they said that brokers have a right to charge fees and that the fee was on their website and in the cancellation instructions. Well since they didn't pay for my truck I think I should have gotten all my money back. When I called them I told them I didn't want my calls recorded, which is a little trick I learned so that I can say whatever I want without worrying about it. I talked to the customer service guys there, and maybe English isn't their first language or maybe they aren't real Americans or whatever but they didn't understand that I was right and they were wrong. $100 might not seem like a lot but when you drive a 1999 truck with a lot of rust it's a lot of money. I don't know what side of the train tracks these people are from but I'm a proud American and I told them I would be taking things to the next level so here I am.

AA Auto got sued by National Auto Inspections, LLC. aka Carchex aka Smart Auto Warranty and lost. There is also an open case currently. Details could be found at Maryland Judicary Case Search Case number 24c08006423 and 24c09006766.

This complaint should also be linked to: www.ripoffreport.com/auto-warranty/smart-auto-warranty/smart-auto-warranty-s-8e779.htm AA Auto is mentioned in this post.

Mr. TTii, No problem on the support. There are many people out there who will agree with you. If there is some way for you to post your info, I would like to get in contact with you. I too would love to see what kind of certified mail they are sending you. Also one of the largest companies in this industry just went down the tubes and the majority of what they sold was this exact same product warranty company. There is a reason they don't sell this product warranty anymore. Bu they do still offer a different product warranty.

Vad. You say I know who you are. How do you know that? I never stated anywhere that I knew you. The whole post to Mr TTii was about how AA Auto deceived him by not telling him that they sold him a product warranty. Not the fact that his claim was denied. Only one sentence mentions "Ryan" Kamin's name. I think your post is ridiculous. You say and I quote "The employees are doing what they are ALLOWED to do just like I did, and you did." Does that mean they are allowed to use phrases like "Just like a new car warranty, only better" "The best coverage in the industry" "No deductible, 100% of repair costs are covered" and the best line "If you never file a claim, you get all your money back". Who says they are ALLOWED to say those things? Is that what you told people when you worked there? Also, how do you know if I ever worked there, especially if you don't know who I am? Or maybe your are Honestabe and you are just responding back to yourself...

All these after market warranties are a scam, be it a car or a TV. 

In this case, the website pretty much says nothing is covered: QUOTE

WHAT IS NOT A COVERED PART

The following parts are not covered by this service contract: paint and carpeting; manual/hydraulic clutch assembly; trim; hoses and rubber parts; canvas, vinyl, fabric or fiberglass tops; moldings; distributor cap/rotor; tires/wheels; air bag/supplemental restraint systems; lenses; battery and cables; all maintenance service and items, such as alignments, wheel balances, struts and shocks, engine tune-ups, EGR valve, oxygen sensors, window regulators, seat regulators, fuel regulators, spark/glow plugs, plug wires, brake pads, linings and shoes, filters, lubricants, coolants, thermostat, hoses and belts; bright metal; light bulbs and headlights; video; audio; exhaust system; weather stripping; body panels; brake rotor/drums; shop supplies and hazardous waste removal; blend motors and doors, buttons, handles and door hinges; glass; service adjustments, and cleaning.

EXCLUSIONS WHAT THIS VEHICLE SERVICE CONTRACT DOES NOT COVER

This Contract does not cover the following: (1) Repair or replacement of a covered component/part to correct conditions that may reasonably be assumed to have exited at the inception date of the coverage provided by this contract (Pre-existing conditions); (2) A Breakdown caused by lack of manufacturers specified maintenance; (3) A Breakdown caused by contamination of or lack of proper fuels, fluids, coolants or lubricants, including a Breakdown caused by a failure to replace seals or gaskets in a timely manner; Repair of any parts used, added or replaced during a covered repair which are not necessary to the completion of covered repair or were not damaged by the failure of a Covered Part (Such replacement is considered betterment and is not covered by this Contract); (4) Any cost covered by a repairers or suppliers guarantee, or any cost which would normally be covered by a manufacturers warranty; (5) Any or other benefits for which the manufacturer has announced its responsibility through any means including public recalls or factory service bulletins; (6) Cost or other damages caused by continued vehicle operation after the failure of a Covered Part or the failure to replace a worn part that has not failed; (7) Any liability, cost or damages the Contract Holder may incur to the benefit of any third parties other than ACSC approved repair or replacement of Covered Parts which caused a Mechanical Breakdown; (8) A Breakdown caused by overheating, rust or corrosion; (9) A Breakdown caused by collision, fire, electrical fire or meltdown, theft, freezing, vandalism, flood, or for any hazard insurable under standard physical damage insurance policies whether or not such insurance is in force with respect to the vehicle; (10) Loss of use, loss of time, loss profits or savings, inconvenience, commercial loss, or other incidental or consequential damages or loss that results from a Breakdown; (11)Liability for damage to property, or for injury to or death of any person arising out of the operation, maintenance or use of the vehicle, whether or not related to Breakdown; (12) Any part not covered by, or excluded by the original manufacturers warranty; (13) Vehicles that have been modified in a manner that increases the likelihood of a breakdown; (14) Consequential damage of a covered component by a non-covered component is not covered, failure of a non-covered component caused by a covered component is not covered; (15) Continued operation of an impaired vehicle which causes further damage is not covered; (16) A gradual reduction in operating performance due to normal wear and tear, such as valve guides, valves, rings, and transmission clutch pack discs and bands; (17) Frame or structural separation; (18) Service adjustments and cleaning; (19) Any repairs to a vehicle with a title indication of salvage or junk or other designation indicating that the vehicle had been stolen, wrecked, destroyed, water damaged, or otherwise to the extent that it was considered to be uneconomical to repair, total mileage is unknown, or lemon law buyback; (20) Any repositioning, refitting, realignments, or body adjustments.

I really want to know who you are.  You know who I am and you need to realize that these guys probably think that I'm "Honestabe" because of these posts, which I am not.  I don't disagree with what you said but I think you took it a little too far.  If you worked there in the Feasterville office you know that Ryan is one of the most honest people in the whole industry and you def should have left his Name out of it.  Out of all the people at AA Auto Warranty/protection/body Ryan is not the one who is responsible for you being so mad.  His job is to reply to these complaints.  What is he supposed to do, say that the customer is right?   In this economy when getting a job is close to impossible why would you expect somebody do their their job badly?  It's not the employees fault at all.  The employees are doing what they are ALLOWED to do just like I did, and you did.  I just wanted you to know that I fully support what you are trying to do but I think that this time you went about it in the wrong way.

You made mention about how only recently their BBB record was a B- and now all of a sudden it is an A+ and their complaints TRIPLED in those few months. The reason for that is that they paid off the BBB. The BBB is in business to make a profit just like any other business out there. The BBB is NOT a non-profit organization. They do NOT provide a service to the consumer public. Pay them enough money and the will do anything. Another warranty provider that I shall leave nameless used to pay the BBB very large sums of money. The BBB allowed them to answer a complaint within thirty days and they would remove it from their record. For over a decade this company had two or three complaints. They stopped paying the BBB and in just 2-3 months time, they now have over 80 complaints. This is exactly how AA Auto Warranty/Protection/Shopper/Guardian Web Services has achieved their A+ rating. Just another way this company deceives the buying public in addition to all the ways you have so truthfully listed. The sales people at AA Auto are trained to lie and say whatever is needed to get the deal. This new "organization" they belong to that explains the so called reason they switched their name from Warranty to Protection is all made up too. AA Auto created it!!! The TV news programs they have run on their website? They created them too. It is all a big joke. I have so much more I could say but I will bite my toungue. They have enough bad press as it is.

Right now many state AG's are attacking the product warranty business and this includes the one you purchased. In fact the majority of the time when you call them now, they dont even answer the phone. And if you do get someone, they hang up on you very quickly. It is not too hard to put 2 and 2 together on why this is happening. Also is the reason you don't see AA Auto selling this product warranty anymore. Now they offer another product warranty from another company. Product warranties in general are a total rip off.

To anyone who reads this, Mr TTii the one who wrote the original complaint, everything he said is true. The rebuttal from Mark or Ryan Kamin or Marc Karmon or whatever name he chooses to use that day is a lie. Typical of what this compnay does....

This client's account omits that, although AA Auto Protection rejects his account of events, an account not supported by the actual phone call recordings, he was offered a full refund by AA Auto Protection but refused it.  AA Auto Protection takes seriously if our clients become disatisfied, for whatever reason, with plans that we offer. All customers have 30 days to review the contract to ensure that they are satisfied with the terms. After that, we attempt to be of assistance any way that we can. Our goal is 100% customer satisfaction. We are proud of our A+ rating from BBB, and have earned it by working hard for our clients. We are grateful to our clients, and appreciate that we owe our success to them.

This client's account omits that, although AA Auto Protection rejects his account of events, an account not supported by the actual phone call recordings, he was offered a full refund by AA Auto Protection but refused it.  AA Auto Protection takes seriously if our clients become disatisfied, for whatever reason, with plans that we offer. All customers have 30 days to review the contract to ensure that they are satisfied with the terms. After that, we attempt to be of assistance any way that we can. Our goal is 100% customer satisfaction. We are proud of our A+ rating from BBB, and have earned it by working hard for our clients. We are grateful to our clients, and appreciate that they allowed us to become successful.