AAA Roofing Rutherford Miniard New Roof continues to leak Crystal River Florida

In January 2013, AAA Roofing install a new roof at my home for $4,180.00. I selected the 30 Year Architectural Fiberglass/Fungus Mildew Resistant Shingles. The AAA contract reads it comes with a 'Workmanship 10-year guarantee'. The very first time it rained (March 2013) one of the bathroom vents started to leak, staining the ceiling. After a week an employee from AAA showed up with a tube of chalking to repair the leak. He assured me it was fixed. In June, during another storm, the other bathroom vent had a major leak, damaging the ceiling. After numerous phone calls, the same worked showed up with several tubes of chalking and went up on the roof. He said he chalked everything and there wouldn't be any more leaks. I told him that if I had any more leaks, I would call another roofing company and have them make any repairs to fix the problem.

I recently discovered the bathroom vent that's been repaired twice has been leaking for quite some time. There is now major damage to the ceiling including black mold growing all around the damaged area. I called another roofing company who came out and discovered that the two 1 1/2” bathroom vents and the one 2” utility room vent were improperly installed. The 2 bathroom vents were nailed to the roof using 2 roofing nails and the utility room vent had 3 roofing nails holding it in place. There was no chalking on the roof or around the vent covers.

While the roofers were up on the roof, I asked them to check the other vents and around the chimney pipe. When they lifted one shingle around the chimney, water came pouring off the roof. I have no idea where the water came from but was told, it's been leaking for some time. There are no visible water signs inside the house so I have no idea where the water has been gone. The roofers replaced the 3 roof vent covers and sealed the chimney with roofing tar. The total repairs came to $495 which I expect AAA Roofing to reimburse me.

Each time there was a problem I called the office several times. To date, no one has ever called me back or answered my emails. Rather, a worked showed up and raised hell with me for complaining to the owner of AAA Roofing, Rutherford Miniard. I told the worker I would not be calling back if the roof ever leaked again and sure enough, it did leak and I got another roofer to determine why the roof kept leaking in the same locations and to fix the problem. AAA Roofing is very irresponsible and I would highly recommend avoiding doing business with this shoddy business.