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Report: #22414

Complaint Review: AAmco - Longmont Colorado

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  • Reported By: Longmont CO
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  • AAmco 930 N.Main st Longmont, Colorado U.S.A.

Aamco ripoff Longmont Colorado Ontario

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On 5/7/02 Jiffy lube in Longmont, Co diagnosed my Toyota pickup with leaky transfer case.On 5/29/02 I brought my car into Aamco shop in Longmnont.
Diagnostic service for $39 stated leaky transmission and worn out clutch. Promissed repair time by the end of the day.

On 5/30/02 at 6PM I paid $956.27 by credit card over the phone so that I could pick up the car after hours. At 7PM a tecnician callled and said he felt something was wrong.
On 5/31/02 shop manager Mike explained that they put the transmission together backwards and it got stuck. To my complaints the response was:" I didn't break your transmission in the first place, why should I be responsible.If you only knew anything about transmission you would know how complicated it was."

I picked up the car on 6/2/02 and it was still leaking.
I went back to the shop on 6/3/02 and they said that the drain plug needed to be tightened.

Driving that day caused worse leaks than ever before. I returned the car after hours with accompanying letter.
On 6/4/02 Mike said that the problem had nothing to do with them, that transfer case was leaking (as diagnosed originally by Jiffy lube!) but tha they would fix it anyway. I called customer service. It took exactly 5 hours for representative Kevin to call me back. He couldn't understand the problem; car would be fixed after all, wouldn't it?

I picked up the car after hours on 6/4/02 and left a copy of Jiffy lube report for Mike. On 6/6/02 he still defended his diagnostic service.

So, they misdiagnosed the problem, I paid for a lot more expensive repair, I was insulted, I didn't have my car for 7 days and they didn't offer a loaner or a rental car. I'm disgusted.

Mia
Longmont, Colorado

This report was posted on Ripoff Report on 06/10/2002 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aamco/longmont-colorado-80501/aamco-ripoff-longmont-colorado-ontario-22414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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