Complaint Review: Abyss by Abby - Internet
- Abyss by Abby Internet USA
- Phone:
- Web: www.abyssbyabby.com
- Category: Clothing Stores
Abyss by Abby I purchased a dress and it came damaged. I was told to return it. I paid to return it and was denied the return and now they have both my dress and my money. Australia Internet
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I purchased a dress in april of 2017! I received it and it was damaged. I emailed the company to try and return it. I was told to send it back and they would refund me. She asked if I had worn it. It was in the exact condition I received it. Since it was damaged, I did not want to pay for return shipping. They refused to send me a label so she told me to pay for the shipping and include the receipt in the package. Upon receipt of the dress, They would refund me as well as refund the shipping. Well on June 7, 2017, thegbemailed me and said they received my dress and have denied refund. They claim that the dress was not damaged when they sent it out. Well it was!! It has now been two months and I have yet to receive a refund. They have the dress and they have my money. They will not email me back and it is the only way to contact them.
This report was posted on Ripoff Report on 07/29/2017 02:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/abyss-by-abby/internet/abyss-by-abby-i-purchased-a-dress-and-it-came-damaged-i-was-told-to-return-it-i-paid-to-1389007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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