Report: #1414478

Complaint Review: accurate trades

  • Submitted: Fri, December 01, 2017
  • Updated: Fri, December 01, 2017
  • Reported By: thomas — Cranston Rhode Island United States
  • accurate trades
    725 branch ave suite 121
    Providence, Rhode Island
    United States

accurate trades lou ascoli darin perry Ignored my complaint to fix wall heater bought heater bought and installed by them Providence Rhode Island

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Bought a wall heater from accurate trades, they installed it. The very first time I tried to light it it would not work. Called Lou Ascoli, said he would send someone over. He sent a repair company that said there was a broken part in the igniter, he started it but said the igniter needed replacing. I was charged 125. for this service, called Lou Ascoli, he said he did not realize it was me that called and he would refund the money and be out to repair it. Did not show up for a week, said he fell off a ladder and was injured. Tried calling the following week but no one answers the phone or e-mail. Told Lou I was filing a report with the AG consumer protection offfice, still nothing. The ag's office said it would be tranfered to the department of labor, called them, voice mail. Wrote an e-mail to the ag's office, no reply. In the meantime the fan that we bought that is hooked up to the heater sounds like a cement mixer. Feel like I am getting tje good old run around. Any help greatly appreciated

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