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Report: #493314

Complaint Review: Acia Burn/ comprehensive weight Loss - Internet

  • Submitted:
  • Updated:
  • Reported By: Jewel — Memphis Tennessee USA
  • Author Not Confirmed What's this?
  • Why?
  • Acia Burn/ comprehensive weight Loss support@weightlossebookmembership.com Internet United States of America

Acia Burn/ comprehensive weight Loss Acia burn order cancelled when ripp off and comprehensive weight loss charged my card never heard of them scammed from acia for a trial and charged 59.00 cancelled with them then this company comes from no where and charge my card elitepack for 2.96 and when I contact them they talking about cancelation Internet

* : Hello,

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I ordered a trial size of acai burn 4.95 and then I was charged 59.00 I tried to get my money back and was told I should have read all the info before I ordered.but these people continued to put this thing up that kept saying see if you Qualify running out of time order now, so I did thinking this company was on the up and up. so I canceled with acai and I thouht the nightmare was over fast forward a couple of months pass and My credit card was charged by Comprehensive weight loss 2.96 and it showed up on my card as Elitepack with a  800 number.   When I called this company I was told that my info came from acai Burn and when I signed up with them I signed up with this companyy also which is a lie because I went back to acai and read everything , People this is a scam It's know telling how many more companies have my credit card infomation , also comprehensive weight loss said that they didn't have in their systemwhen they charged me 2.96 and they usally charge 7.95 and that it would go away okay right Beware.                     

This report was posted on Ripoff Report on 09/11/2009 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acia-burn-comprehensive-weight-loss/internet/acia-burn-comprehensive-weight-loss-acia-burn-order-cancelled-when-ripp-off-and-comprehen-493314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1

Hello,

AUTHOR: Gemma R. - (USA)

POSTED: Friday, September 11, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8944 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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