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Report: #204796

Complaint Review: Adobe Systems - San Jose California

  • Submitted:
  • Updated:
  • Reported By: Sun Lakes Arizona
  • Adobe Systems U.S. & Worldwide San Jose, California U.S.A.

Adobe Systems ADOBE products - Photoshop Elements 4.0 - no service, no good San Jose California

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I purchased Adobe Photoshop Elements 4.0 earlier this year. It worked just briefly then stopped working. I have no idea why and could not get it to open anymore. I emailed Adobe Customer Support and explained about it not working after only about a month or two and first got no response. I emailed them again and got a stupid response - Thank you for contacting us through Adobe's Web site. For information on How to buy and order Adobe products, visit
http://www.adobe.com/support/salesdocs/1000149.html.

I emailed them again with an all caps subject NOT FUNCTIONING and got the identical stupid response. Obviously, I was not looking to purchase anything as I explained this software wouldn't work anymore and I needed help. Here's what they're worth on NASDAQ as of 8-6-06: $2,085.05. My opinion: they don't give a d**n about their customers or products working. All they care about is the $100 bucks they can get from people.

Further, they used my email address to solicit me to buy more software one day later. STAY AWAY FROM ADOBE PHOTOSHOP. Bad choice. I wish I kept the box and receipt. This one was not purchased online. Most frustrating!

Suzanne
Sun Lakes, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/06/2006 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/adobe-systems/san-jose-california/adobe-systems-adobe-products-photoshop-elements-40-no-service-no-good-san-jose-calif-204796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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