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Report: #1463097

Complaint Review: ADVANCED VISION CARE OF MANSFIELD - MANSFIELD TEXAS

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  • Reported By: NEESHA — VENUS United States
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  • ADVANCED VISION CARE OF MANSFIELD 2310 FM 157 STE 101 MANSFIELD, TEXAS United States

ADVANCED VISION CARE OF MANSFIELD DR.J. KEVIN SMITH (OWNER) THEY TOOK MY $550 AND I DID NOT RECIEVE CORRECT GLASSES AND WILL NOT REFUND MY MONEY MANSFIELD TEXAS

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On July 2, 2018 I went to Advanced Vision Care of Mansfield and  bought a pair of glasses that cost me $550. I gave them $320 in cash & $230 off of my debit card. They gave me a much heavier thick lens which I did not want and because of the frames I couldn't wear them. Too heavy on my face and made indentions on both sides of my nose. So I returned them.

I had ask for a refund again and  they said no. They don't do that. They're mistake. So they talked me into buying another pair which I was required to give them $140 for more on July 17, 2018.  They ordered me another heavy pair.  I gave them back and asked them again for a full refund and  they said no. So the third pair I could not see with them so  I asked for my money back and returned all the glasses.

They got the prescription wrong. So now I'm upset now. The last time the manager said that Dr. Smith would only refund me $128 and to get  with my insurance and that they would refund me which makes no sense at all.  I called my insurance anyway and they said they don't do that and they I would have  to talk to Dr. Smith. Dr. Smith will not return my phone calls So now I feel the need to report him.

This report was posted on Ripoff Report on 10/01/2018 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advanced-vision-care-of-mansfield/mansfield-texas-76063/advanced-vision-care-of-mansfield-drj-kevin-smith-owner-they-took-my-550-and-i-did-n-1463097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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