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Report: #1182988

Complaint Review: Advanted Tech Support - Internet

  • Submitted:
  • Updated:
  • Reported By: Frank — Norman Oklahoma
  • Author Not Confirmed What's this?
  • Why?
  • Advanted Tech Support Internet USA

Advanted Tech Support Safecart.com They did not send me a correct code key after registering, Upon contacting them by phone they gave me excuses and a bad time. I sent a message to Safecare.com about it. (twice) But they still billed my account. I never got the down load product.??? Advanted Tech Florida---Safecare Washington Internet

*UPDATE Employee: SafeCart Charges

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 I contacted the Company Advanted Tech support. Sunday 10-05-14.  After talking to Mike and then Tim

they tried to sell me all kinds of add on's which I turned down.

I was only interested in the drivers download for $29.95

After giving them my credit card info, He supposedly  initiated the

required info to get the "code key".  Told me the billing would be from Safecart.com.  Each time I would attempt

to use the code key  Thier system would reject it claming  "Unauthorized".  I called them back and was giving a

bad time.     I sent a message to Safcart with a breif explanation, and requested to cancel the order.  I sent the

message twice.   However they still billed my credit card acccount.  I have since contacted my Bank to dispute the

charges.

This report was posted on Ripoff Report on 10/15/2014 07:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advanted-tech-support/internet/advanted-tech-support-safecartcom-they-did-not-send-me-a-correct-code-key-after-register-1182988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

SafeCart Charges

AUTHOR: CustomerSupport - ()

POSTED: Tuesday, October 21, 2014

Hello Frank,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com

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