Complaint Review: AETNA AARP Health Plans - Blue Bell Pennsylvania
- AETNA AARP Health Plans PO Box 3013 Blue Bell, Pennsylvania U.S.A.
- Phone: 866-898-3267
- Category: Health Insurance
AETNA AARP Health Plans Violates Federal HIPAA Laws - Pre-existing Conditions Blue Bell Pennsylvania
I applied for individual health coverage for my husband and myself and was denied based only on pre-existing medical conditions- All of which were covered under my employers Group Health Plan. I have the HIPAA certificate from employer to prove it. This certificate was provided to me specifically to prevent this type of discrimination.
I choose AETNA AARP Health Plans as I felt that due to our ages of 49 & 59 we would not have any trouble getting insurance with them. Most retired people have some pre-existing conditions and since they are the AARP sponsored program they would be more favorable to our situation
Was I wrong - they denied us solely on the pre-existing medical issues. They did not ask to see my certificate and I did indicate the reason was due to layoff and lose of employer provided insurance on the application
This is direct violation of Federal HIPAA laws in regards to pre-existing conditions previously covered under employer Group health plans.
I have filed formal appeals with AETNA both by fax and certified mail. I have filed formal complaints with the Health and Human Services Offices in Washington, DC. They have an e-form and I was able to attach all the supporting documentation to them as well.
I have also sent AARP an email informing them of the HIPAA Violation by Aetna. They need to be aware that the AETNA is discriminating against their members in violation of Federal HIPAA laws as my husband and I are both AARP members.
In the meantime I still have to locate some kind of insurance as I cannot allows coverage to lapse more than 63 days. Aetna left me hanging
This report was posted on Ripoff Report on 08/26/2008 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aetna-aarp-health-plans/blue-bell-pennsylvania-19422/aetna-aarp-health-plans-violates-federal-hipaa-laws-pre-existing-conditions-blue-bell-pe-367051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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