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Report: #1326873

Complaint Review: AFC Home Club - Marietta Georgia

  • Submitted:
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  • Reported By: DaveB — Hercules California United States
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  • AFC Home Club 1337 Canton Rd. Suite B Marietta, Georgia USA

AFC Home Club Craig PowellAmerica's First Choice Home ClubPersonal Account Representative866.242.0629 Ext 8707678.389.8707 (direct line)1337 Canton Rd. Suite BMarietta, GA 30066craig@afchomeclub.com Cancellation Policy is a lie. Marietta Georgia

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I was told by the sales person I could cancel within 30 days after I review their documents. I canceled by sending 2 emails and by phone. To date no response received. Purchased 06/28/2016. Canceled 07/21/2016 via email, followup email on 07/25/2016 which resulted in a phone call from the original sales person: Craig Powell America's First Choice Home Club Personal Account Representative 866.242.0629 Ext 8707 678.389.8707 address 1337 Canton Rd. Suite B Marietta, GA 30066; During this phone conversation was told I should try it and could cancel at any time if after trying it I still don't like it. I confirmed I still wanted to cancel. I was then told that since it had been after 14 days I now had to send a certified letter as outlined in the documentation that was sent to me. This was a lie. I have the documentation and there is nothing about this over 14 day requirement. In fact there is nothing that specifies how a cancellation could be sent. After reviewing the documents again I sent another email telling Craig that what he had told me in our phone conversation was not in the documents. This is 4 attempts to cancel and to date no response has been received.

This report was posted on Ripoff Report on 09/07/2016 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/afc-home-club/marietta-georgia-30066/afc-home-club-craig-powellamericas-first-choice-home-clubpersonal-account-representative-1326873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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