Report: #1469301

Complaint Review: Alert one - Williamsport Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Disgruntled in Fla — Plantation Florida United States
  • Alert one 1000 Commerce Park Drive St 300 Williamsport, Pennsylvania United States

Alert one Yearly contract but no refund available for elderly Williamsport Pennsylvania

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I have bern paying for the service for several years and when my elderly mother fell and broke her hip, she was admitted to a rehab facility and no longer needed the service. I paid in August before she fell and when she no longer needed the service, I returned the equipment expecting a refund. After 45 Days and no refund, I called and was told no refund is available because it was more than 30 days after it was paid. I was told verbally when I signed up, that refunds are available if the service is no longer needed. The supervisor, Anna Mae said no refund period because it was more than 30 days. This is a rip-off. My mother fell 7 days after I paid, but I was not thinking about this at the time. To pay $358 for 45 days of equipment is really a ripoff. Avoid temptation to pay annually when you never know when misfortune will cause you to lose your hard earned money. Avoid Alert-One at all cost!!

This report was posted on Ripoff Report on 12/11/2018 02:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alert-one/williamsport-pennsylvania-17702/alert-one-yearly-contract-but-no-refund-available-for-elderly-williamsport-pennsylvania-1469301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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