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Report: #227506

Complaint Review: Alibris - Internet

  • Submitted:
  • Updated:
  • Reported By: Orlando Florida
  • Alibris alibris.com Internet U.S.A.

Alibris We can't get your merchandise to you but can keep your money! Internet

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This order was marked shipped on 11NOV06. It is now 28DEC06. I e-mailed Alibris and asked them the status on my order and right off the bat Alibris took a defensive approach to customer service as stated below:

Hello,

Thank you for contacting Alibris.

Unfortunately, we are not able to issue a refund for your order. If you claim an item is lost more 45 days after its shipment date, you will not be eligible to receive a refund. If a future order has not arrived within 30 days of the shipment date, please contact us immediately so we can investigate the delay. More information regarding our returns

Looks like they have alot of "SHIPPING" problems like this. This is the second time this has happened in the two times I have used them. It won't become a third over some silly used books!

Kevin
Orlando, Florida
U.S.A.

This report was posted on Ripoff Report on 12/28/2006 06:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alibris/internet/alibris-we-cant-get-your-merchandise-to-you-but-can-keep-your-money-internet-227506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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