Alienware by Dell Sold defective laptop, failed warranty, resorting to extortion Texas

Bought an alienware 15r4 only for it to fail catastrophically upon first start up. Requested a refund and sells like "well fix it, if not replace/or repair as is with your warranty and paid services" then failed miserably in that department, still have a defective product from the start yet now not only will dell not fix/repair/ refund; now they're asking for more money... after I'd requested my refund in a timely manner.

Dell on the other hand was neither timely nor competent yet want more money for more services that I I guarentee they are not providing. Frankly I declares this extortion. I want my refund Dell. And stop it with the undesirables already Dell, nobody likes them nor likes listening to them ask about our cars extended warranty, I just want my refund Dell