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Report: #930843

Complaint Review: All Point Logistics, LLC (Adam Defoe) - Kansas City Missouri

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  • Reported By: Anonymous — United States of America
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  • All Point Logistics, LLC (Adam Defoe) 110 East 5th Street Kansas City, Missouri United States of America

All Point Logistics, LLC (Adam Defoe) All Point Trucking, Dishonest manipulative employees, Unethical/illegal practices, Unsafe equipment, VERY retaliatory Kansas City, Missouri

*General Comment: Legal Proceedings in AZ

*Author of original report: Are we done yet?

*Author of original report: Proof? You asked for it....

*UPDATE EX-employee responds: All Point Logistic Is Honest and Reputable

*UPDATE Employee: corrected info regarding claim

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All Point Logistics will first come across as a reputable business employeeing professional people working hard to please the customer and take care of their drivers.  What they don't tell you is how they go about meeting those goals...

Adam Defoe will promise anything he thinks you want to hear, even if it's not true. They will haul your freight, but they won't tell you they have unsafe equipment and drivers working up to 48 hours with no down time. 

This company forces drivers to drive non-stop with no downtime. When the drivers scoff, their job is threatened. When the drivers attempt to do their job safely and legally, they're accused by the staff of "complaining" too much. They operate trucks with numerous mechanical problems and trailers with no brakes...but use a local tire shop to fix all the issues. They will put sensitive freight on dirty or broken trailer surfaces without any regard for the delivery condition of the product (or the FDA for that matter). When the driver refuses to put a customer in a position of receiving damaged product, he/she is punished by having money withheld from their pay "for fuel" which is always typically paid by the company. They force the drivers to pickup/deliver equipment to mechanic shops, etc. on their days off with no reimbursement for their time and gas in personal vehicles.

They have trucks not properly registered, then act like it's the driver's fault when he sits at a weigh station for several hours waiting for Adam to email D.O.T the proper documentation.

Dispatch will promise loads to brokers, then force the drivers to deliver on time, without taking into account the driver hasn't had his 10 hours off. Dispatch doesn't consider downtime for fueling, eating, etc. They don't even look to determine the driving time involved. They don't care. Adam will force the driver to send him the bill of lading BEFORE the delivery is made. Adam then sends it to the broker demanding payment, not telling the broker his freight isn't at the receiver yet.

Adam promises cash under the table to the drivers if they perform illegal job functions, then informs the drivers "don't tell the office" or "my partner can't know about this".  When the drivers do what he wants "you're the man". When they don't, he gets very emotional and threatens the drivers' jobs, then hides behind his attorney.

Duane Hedrick is a hot head who flies off the handle when he doesn't get his way. He's young and unprofessional and knows nothing about the life of a trucker. He freaks out when the trucks break down and won't hesitate to explode and cuss people out. Gloria Hoffman is much more pleasant to work with; however, because she was once married to a trucker, she believes she's an expert of the industry and doesn't like to be challenged when she's wrong.  These people all think they're in charge of this mom & pop shop, and there's no clear leadership or professionalism on any front.

They only provide pay settlements when you ask for it, and it's on a very basic spreadsheet any middle school kid could put together. The talent and skillset to properly operate and manage an office doesn't exist.  The rules change on a weekly basis, and these folks think they are entitled to manipulate a driver's pay in any way they choose...then they claim its under "the contract" (a contract they are unable to produce a copy of). They don't seem to understand, according to the federal government, a driver is only a contract employee if the driver owns/leases the truck.

This company is clearly struggling financially. Drivers are forced to sit for hours and fueling stations waiting for the fuel cards to get loaded with money, then questioned about why they're running late for deliveries.

When a driver resigns they claim he was fired, which is really ignorant considering he can then file for unemployment, but that's another example of the inept people we're talking about.  They withhold pay at their discretion, lie about the the facts, and nickel and dime a person's pay until there's nothing left to pay out. They do whatever they choose with no regard for the laws under the Federal Department of Labor or the whistleblower/retaliation laws set in place by OSHA. When you dispute their actions (or lack thereof), Adam hides behind his attorney who isn't exactly the sharpest tool in the shed.

These people are clueless about the trucking industry and have only one goal in mind...make as much money as possible regardless of who gets screwed over in the process. Do not work for these people or do business with them in any way, unless you're willing to retain an attorney.

This report was posted on Ripoff Report on 08/22/2012 09:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/all-point-logistics-llc-adam-defoe/kansas-city-missouri-64106/all-point-logistics-llc-adam-defoe-all-point-trucking-dishonest-manipulative-employees-930843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
3Consumer
0Employee/Owner

#5 General Comment

Legal Proceedings in AZ

AUTHOR: Advisor - (United States of America)

POSTED: Wednesday, November 07, 2012

On or about August, 2012 you (an anonymous person) authored the report #930843 on Ripoffreport.com.  Please take notice that actions have been initiated in an effort to learn the author's identity for the posting of false and defamatory statements.  I am advising you that your identity will be requested and communication for the attorney general has been offered, as well from the website host of ripoffreport.com.  Once the identity is initialed and completed, we will make all and every attempt to expose this person to their new company he/she is driving for, in an effort to prove the true nature of this person.  To follow, a lawsuit is pending with Jackson County in the state of MO. 

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#4 Author of original report

Are we done yet?

AUTHOR: Anonymous - (United States of America)

POSTED: Monday, October 15, 2012

Now, I know this may all seem a bit "sloppily" to you, from someone you claim is a "sick individual", but the reality is this:

1. There's more where this came from, I've done my research.
2. I wouldn't claim something I can't and won't back up & produce in court.
3. The company's ambulance chaser straight out told me they went through this with another employee, but they produced a contract in court and had it thrown out....and they're quite proud of that. Unfortunately for him, his scare tactic didn't work. (But I'm the sick one here?) 
4. This is an experienced driver who very quickly went to work for a reputable company who strives to protect not only their employee's but also their customers. (Not too shabby for a "sloppily, lazy, incompetent" "disgruntled driver" who "got fired".)
5. I'm not a business owner....I HAVE NOTHING TO LOSE.
6. It's NOT MY COMPANY'S REPUTATION and SUBSEQUENT REVENUE at risk.
7. My friend's and I got a real good laugh out of the post by the "Safety Administrator". There is no "safety and compliance" department. (I can't stop laughing, that's a good one guys.) That was probably Adam and the "ex-employee" is probably Duane.
9. These posts are all reactions from these emotional employees and further validate my claim regarding retaliation & dishonesty.
10. Don't even get me started on the Bill of Ladings...

When is this company gonna stop with the retaliation and games, do the right thing by this employee and salvage what's left of their reputation?  This report will be redacted when All Points returns his personal property and pays him his outstanding wages. I guess you have to ask yourself if squandering someone's wages & assets is worth the potential lost revenue for you.

Mr. "Ex-Employee"...I may be "sick" in your opinion, but I'm not stupid.

Oh, and one more thing Mr. "Ex-Employee", do tell why you no longer work for this company because I'm just dying to know why such an incredibly intelligent individual such as yourself would leave a company you find so "honest & reputable".

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#3 Author of original report

Proof? You asked for it....

AUTHOR: Anonymous - (United States of America)

POSTED: Monday, October 15, 2012

I appreciate your input; however, I was not fired...I resigned and can absolutely provide proof of that. I have no doubt the previous two comments were made by one of the 4 existing office employees working hard to save face.

In terms of proof and validation, anyone with any intelligence can research a company and get background information.  Court documents are a matter of public record and can easily be obtained online.  This company has many previous and current judgments and litigations against them from former employee's, brokers, etc...not to mention Mr. Defoe's personal financial and relationship woes.  I encourage you to visit https://www.courts.mo.gov/casenet/cases/searchCases.do and do the research yourself. If you search "All Points Logistics", "All Point Logistics" and "Adam Defoe" you can see it all for yourself in writing directly from the courts.

The company is in current litigation with Penske Logistics, and Mr. Defoe has a recent order of protection against him.  That's not an allegation, it's a fact.

Additionally, you can research the company on this website and find other reports aside from this one.

Meanwhile, the company is still in posession of my friend's personal property valued at over $500, more than 60 day's after his voluntary resignation. (Pathetic!)  Again, proof of this exists and has been provided to Mr. Defoe's attorney.  (The attorney has stopped responding...I'm guessing the company owes him money too!)

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#2 UPDATE EX-employee responds

All Point Logistic Is Honest and Reputable

AUTHOR: Professional Driver - (United States of America)

POSTED: Monday, October 15, 2012

 I have worked for All Point Logistics in the past and can give testimony that the previous poster is one sick individual.  All Points Logistics demands that all their drivers work in a safe manner and operate safe equipment.  Why would they (All Point) risk lawsuits, breakdowns, delays etc., or risk financial repercussions if found guilty of any of the false accusations put forth.  

These are flat out untruths about All Point Logistics and NO PROOF can be given by the accuser.  It is simply a case of a disgruntled driver who was fired for being sloppily, lazy and incompetent, and now simply wishes to cause harm to a companys reputation.   

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#1 UPDATE Employee

corrected info regarding claim

AUTHOR: Safety Administrator - (United States of America)

POSTED: Wednesday, September 26, 2012

As a Safety Administrator (working in the industry for 20 plus years),  I have been brought in to consult all safety matters with ALL Point Trucking, and to handle all filings with the DOT and issues any driver may have.  After careful review of ALL entries made, Mr. DeFoe AND ALL Point are in complete compliance, as we are working daily to make sure all logs book entries, trip reports, hours of service, pre-trips, post-trips, and asset related issues (concerning the trucks and trailers) are addressed, to keep ourselves ahead of the curve regarding safety.  We have placed an order for an electronic logbook filing system, which will also allow us to track all assets to know EXACTLY where our drivers are at any given time.  Regarding this "report" filed by said complainant; Mr. DeFoe has made every move necessary to insure his safety within the company, while staying in compliance with the state and federal agencies within the DOT.  


"In the Federal Motor Carrier Safety Administration Handbook, section 395 CLEARLY states that ALL paperwork (detailing trips) has to be turned in within 13 days in order to receive payment.  Failure to do so can result in loss of pay and/or a visit from a federal agent"  

I am CERTAIN that the driver reporting the loss will get paid, once he follows the rules set that all drivers must follow for final pay.  

Rest assured that ALL Point is making steps to remove any and all doubt that this report has made, as this is a small yet strong, stable company that follows the rules put in place by the FMCSA.


Regards-
Safety & Compliance
ALL Point Logistics, LLC
DBA ALL Point Trucking

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