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Report: #282201

Complaint Review: All Star Driving School - All Star Driving & Traffic School - Rancho Cucamonga California

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  • Reported By: Rancho Cucamonga California
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  • All Star Driving School - All Star Driving & Traffic School 8409 Haven Ave Rancho Cucamonga, California U.S.A.

All Star Driving School - Star Driving & Traffic School DON'T GO TO ALL STAR DRIVING SCHOOL They Took My Money and Didn't Teach My Son a Thing Except Running Errands.Instructor asked Inappropriate questions. Their office staff is unprofessional and argumentative including the owner. Rancho Cucamonga California

*UPDATE Employee: Do not be confused...

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I solicited their services for Driver's ED & Driver's Training for my son. It was a big mistake. I was initially attracted to them because the cost was about $10 less then other competitors. I know what your thinking, it's only a $10 difference, but I thought i'd save a few bucks. Well this decision is one that back fired. First, I wasn't to impressed by the appearance of their office. You could tell they don't really invest time or money in comfort of their customers. At that point I should've walked out, but I had a teen eager to get his license. So I figured it's only a few days long. A few days that turned into an infinity of problems for us. It took about 3 months just to get my son an appointment for the driving portion of course. Even though i know for a fact that they did have sooner appointments available. One of the several times i went in to their office I over heard them giving someone an appointment two weeks later. I later came to find out that they save the most recent appointments for newly enrolled students. Once they get your money they figure you have no choice but to wait for an appointment. So we waited and waited.

Finally the day came. Well guess what? the instructor never showed up. I was so fed up by that point that I went to the office to make a complaint. This is when their low quality staff and service was finally confirmed. They were so unprofessional and rude. I couldn't believe my ears.

Finally, 3 weeks after that my son begun his behind the wheel and again the WORST experience ever. The instructor was 35 minutes late, she looked like she had just rolled out of bed. She instructed him to go to the store, stopped by at her house and to top it all off she got hungry and stopped at a fast food place to eat something. WHILE MY SON WAITED IN THE CAR. There was absolutely no instruction given other than where to go run her errands. She also asked very inappropriate questions about his personal life. I finally, scheduled my son at another school. It's true what they say you get waht you pay for. I recommend going to the place of business before commiting to a service. If it looks like a rat whole...you now the rest. I learned my lesson. I hope this helps anyone that's deciding where to go for Driving school. Remember: DON'T GO TO ALL STAR DRIVING SCHOOL.

Rick
Rancho Cucamonga, California
U.S.A.

This report was posted on Ripoff Report on 10/31/2007 05:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/all-star-driving-school-all-star-driving-traffic-school/rancho-cucamonga-california-91730/all-star-driving-school-star-driving-traffic-school-dont-go-to-all-star-driving-schoo-282201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Do not be confused...

AUTHOR: Allstars School Of Driving - (U.S.A.)

POSTED: Friday, June 27, 2008

My name is Chris and I manage the office and marketing at Allstars School of Driving (San Jose, CA). I am writing this post because I want to ensure that there is no confusion between the two companies. All Star Driving in Rancho Cucamunga is in NO WAY OR FORM AFFILIATED, CONTRACTED OR REPRESENTED BY Allstars School of Driving (San Jose, Fremont, and Sacramento). Allstars School Of Driving in Northern California has the best customer service the industry has to offer and we do our best to go above and beyond for EACH and EVERY customer. We have been in business since 1985 and maintain good standing with the BBB, DMV, and all of our customers. So, please do not be confused when reading this report since it does not reflect any incident with Allstars School of Driving (Northern California Offices). Thank You for your understanding and have a great day!

Chris Allen
representing:

Allstars School of Driving Santa Clara County, CA
Allstars School of Driving Sacramento, CA and its surrounding cities
Allstars School of Driving Fremont, CA

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