Allergy Buyers Club Boston Green Goods Do Not Order from This Company!! Braintree Maine

I made the mistake of choosing Allergy Buyers Club to purchase an Air Purifier. The web site sounded good, and looked okay, but don't be fooled! They advertise for Fast Shipping....ships same day or next day, or if not in stock an extra two days. Not.

I ordered my machine on 3/1/2015. It is now 3/28/2015 and no machine. I keep checking my order status on line and all it says is "In Process". There was an email address if we had any questions, stating they would get back with us immediately. So, I emailed and asked why the long wait. No response.

About a week later, I noticed my status said, "In process - On hold". Again, I emailed asking what this message meant. Again, no response!

Since then, the status just says, 'In process'. So, I found a number to call. Evidently it was the wrong doepartment, and they hung up on me. I found the Customer Service number for placed orders and called them. A recording came on stating there was a long wait, etc. Finally, they gave me an option to leave a message and they would return the call in the order they were received. Three days later, I'm still waiting for their call.

I went back to the web site today, and the little window popped up asking if I needed help. I started writing to see if they could check on my order, and the window disappeared.

They deducted the amount from my credit card within the first two days. They refuse any type of communication. My conclusion: I have been totally ripped off!!!