Complaint Review: Allstate Insurance Company
Allstate Insurance Company Allstate claims we are 20% at fault for one of their clients backing into our vehicle. Will not cover repairs. Key Largo Nationwide
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Our vehicle was turning left onto a side road off of the main road, and was hit by another backing out of a side parking lot. Their vehicle hit the front passenger fender and passenger side door of our vehicle. We had an estimate done with a total of $1978.97 which Allstate approved as fair.
I received a call from their claims adjuster saying that we were 20% at fault and that they would cover 80% of the repair. The other motorist was ticketed for improper backing. He is saying that we are 20% at fault because we should have avoided the accident.
We do not believe that we are at fault, and since I do not have collision coverage with my insurance company they will not mediate with Allstate, so the 20% (roughly $395.80) is an out of pocket expense for us. Furthermore, Allstate is only stating that they will cover 80% of a rental car cost while mine is being repaired. [continued below]....
Their adjuster (John Hall) is stating that should have made maneuvers to avoid the accident (this is why she is 20% at fault) There is a pedestrian crosswalk that crosses the street we were turning onto, and we were looking left to make sure it was clear of pedestrians, when the other driver backed out from a parking lot hitting the right side of our vehicle. We were not ticketed.
We contacted the Florida Dept. of Financial Services and was told that they cannot enforce Allstate to cover 100% of our vehicle
Is there any advice as to what I can do? I think my only option left is small claims court
This report was posted on Ripoff Report on 10/06/2016 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allstate-insurance-company/nationwide/allstate-insurance-company-allstate-claims-we-are-20-at-fault-for-one-of-their-clients-b-1331888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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