Alore ARE (shows on the billing on my credit card This company states you can have a free trial and after you enter all your info (including a credit card # they say the product must be returned within 14 days or your credit card is charged. The product is not able to be returned in 14 days because it takes 21 days to be delivered. Then it takes until you get your credit card statement 28 days later to show where to contact if you want to cancel. By then you are already on auto ship and they refuse to let you return it even if you refuse to pick up the package. When I called "Gene" said any return would not result in credit back to my card but they were OK for me to return the product. No chance to clear this situation for the "free trial", BOGUS. HELP?  California

The company Alore implies with their advertising that it is Free trial and then when you get to the end of the contact information which includes adding your credit card, they say you have a 14 day Free trial period.  When I tried to delete my credit card # out of the form, it grabbed and charged my card that very minute.  Even though I would not confirm at the end of the form.

Then the product is shipped and this takes 3 weeks to receive so you don't have a 14 day trial period.  Do the math.  It takes 4 weeks to show up on your credit card which finally shows you where to call if you want to cancel.  The package that arrives in the mail does not have any info as to where to return it.

I called and cancelled and my credit card company (Visa) put me through to Alore to ask them to let me return this 2nd package and get a Return Merchant # for tracking.  They (Visa) really tried to help.  Alore (Gene "senior representative") refused any possibility of reversing this 2nd charge.  He kept saying you had 14 days to cancel.  I told him I didn't receive this product in 14 days so that wasn't possible and I didn't have a way of contacting them until I received my statement of charges. 

Completely unwilling and not a good feeling of trust with these people.  He (Gene) said, they would happily have me return their product but could not see a way of crediting back my charge.  I tried to be reasonable and said, I understand that I would have to "eat the 1st charge" but he could see and had my cancellation # for the 2nd one.

I am going to contact Ellen Degeneres website to advise they are using her name and pictures as a testimonial for this scam as well.  I will be contacting Global News and my cousin that is a judge and other cousins who are lawyers will also be contacted as to how far I need to go with this action.

I am very disappointed in this and would appreciate your take on this.